Infor EAM Overview

John Murphy
EAM Industry and Product Marketing

Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Proposed Agenda

 An overview of Enterprise Asset Management

 Infor EAM
 Asset Sustainability
A closer look at Infor EAM
 Q&A

2 Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Enterprise Asset Management

 Key characteristics
 Improving asset performance to reduce
downtime
 Operating assets at lowest possible cost
and environmental impact
 Extending asset life to avoid new capital
purchases
 Scheduling preventive maintenance to
prevent problems
 Tracking equipment according to federal
guidelines
 Implementing capital-saving processes
such as warranty management, labor
management and streamlined purchasing

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 The Industry Benchmark for Manufacturing

Overall Equipment Effectiveness

 A product of Capacity (Performance), Availability and Quality

 Capacity Factor - The capacity factor of a manufacturing facility is the amount of

product that it produces over a period of time, divided by the amount of product it could
have produced if it had run at full capacity over that time period.

 Equivalent Availability - The availability factor of a manufacturing facility is the

amount of time that it is able to produce product over a certain period, divided by the
amount of the time in the period.

 Quality - The quality factor of a manufacturing facility is the amount of product produced
per unit consumed divided by the product produced utilizing 100% of the input.

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 The Industry Benchmark for Manufacturing

Overall Equipment Effectiveness

OEE Factors World Class

Availability 90.0%
Capacity 95.0%
Quality 99.9%
Overall OEE 85.0%

… these factors directly impact expense and net income!

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 EAM and OEE

 Availability
 Reduce downtime
 Improve workforce productivity
 Reduce mean-time-to-repair through accelerated diagnosis
 Improve design through defect analysis
 …
 Capacity/Performance
 Perform at designed speeds
 Following prescribed maintenance practices
 …
 Quality
 Eliminate errors, anomalies
 Calibrate equipment to produce to appropriate specifications
 Ensure operation according to design
 …

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 Infor EAM:
Benefits / Value Proposition

 Improve operational efficiency

 Extend asset life
 Improve productivity
 Reduce maintenance labor costs
 Reduce inventory costs
 Inventory turns
 Carrying costs
 Critical spares
 Safety and compliance
 Improve transportation operations and maintenance
 Improve facilities operations and maintenance
 Manage and control energy consumption and emissions
 Streamline purchasing of maintenance and repair parts via e-commerce

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 Expected savings
(Developed by Independent Research Groups)
 Increase operation efficiency
 Improve production capacity by 5 - 15% due to more efficient maintenance
 Increase equipment efficiency by 20%
 40% increase in production capacity through preventive maintenance
 Reduce maintenance budgets by 30% and production downtime up to 20 %
 Achieve up to 20% reduction in energy consumption and costs
 Reduce maintenance labor costs
 Reduce maintenance labor cost by 10 - 30% through better scheduling
 10% to 50% reduction in overtime achievable
 28.2% productivity increase
 25 to 50% decrease in contractor cost due to better planning
 Reduce inventory costs
 Inventory reduction of up to 25%
 Decrease maintenance material cost by up to 19.4%
Sources:
Sources:industry
industrybenchmarks,
benchmarks,A.T. A.T.Kearney,
Kearney,Grant
GrantThornton,
Thornton,PWC,
PWC,Gartner,
Gartner,ARC,
ARC,
Tompkins, DOE, etc, etc,
Tompkins, DOE, etc, etc, etc. etc.
8 Copyright © 2008 Infor. All rights reserved. www.infor.com.
 Proposed Agenda

 An overview of Enterprise Asset Management

 Infor EAM
 Asset Sustainability
A closer look at Infor EAM
 Q&A

9 Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Customers

Manufacturing Fleet Public Sector Pharmaceutical Facilities

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 Infor EAM Products

Single Plant Multi-Site Enterprise

Infor EAM Infor EAM Infor EAM

Business Edition Business Edition Enterprise Edition
& Asset
Sustainability
Edition

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 Infor EAM Products
Company
Characteristics
1-3 Sites, <10 users
per site, smaller
workforce, mainstream
requirements
Multi-site to enterprise-
wide, medium to large
workforce, cross-
system business
processes, broad
asset portfolio
Same as previous,
WAGES intensive,
high energy spend
12 Copyright © 2008 Infor. All rights reserved. www.infor.com.
Key Requirements Solution Value Proposition Customers
 quick implementation Infor EAM Best-in-class EAM, pre- McMaster-Carr, Pfizer,
advanced asset Business configured to speed time-to- Lear, Bradford,
Edition value, provides path to Navasota Energy,
management
grow, low TCO, proven, Pilot, Coroplast,
 ease of use easy to use Cook’s, Barlow
 web architecture Projects
 reporting
sophisticated asset Infor EAM Best-in-class EAM, easily BAE Systems, Boeing,
management Enterprise extensible, standards-based Coast Mountain Bus,
Edition integration, industry-specific Duke University,
 easily extensible and
functionality, proven, easy Elcogas, FEMA,
integrated
to use Flextronics, Heinz,
 ease of use GlaxoSmithKline,Kraft,
 web architecture and Foods, Marvin
reporting Windows, ORNL,
Pfizer, SESCAM,
 low TCO Staples, Wegmans,
Fleet, compliance, Yoplait, Zeneca
calibration
 same as previous Infor EAM Same as previous, Released April 1, 2008
 reduce energy waste Asset More complete cost picture Bentley College,
Sustainability
(includes energy), reduce
 track, report, reduce Edition Hayes Lemmerz
energy costs, compliance,
fugitive emissions
improve brand, increase
customer loyalty, reach new
– environmentally aware –
market segments
 Infor EAM Enterprise Edition Footprint

Fleet & Transportation

IT Assets Roadways &
Manufacturing Pipelines

Geo-Spatial
Buildings & Assets
Facilities

EAM Solution
Footprint
Performance
Analytics
Databridge, Infor
SOA

Labor
Purchasing
Management
Preventative Material
Maintenance Work Management
Management
MRO E-Catalog ERP Financials

Condition
Monitoring Service Requests Mobile

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 Typical Customer Results

 Premier Manufacturing Support Services saved $70,000 in warranty

claims in the first three months and 100% ROI in first year
 Coast Mountain Bus saved nearly $1 million in the first six months and
over $3 million in warranty claims in three years
 City of Wilmington saved over $70,000 annually in work orders and
technical support
 Clemson University reduced inventory discrepancies by 80%
 CEAT Aeronautical Testing Center reduced downtime by 50%
 Thomas’s Europe realized a 300% savings in maintenance
 Zeneca achieved 1,500 hours of additional production, worth £1.5M

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 Proven

 Largest installed base of a solution in its class

 Listed
in the Leaders Quadrant in the Gartner Magic
Quadrant for Enterprise Asset Management, 1H06
 Wide market acceptance
 Measurable ROI

Its functionality and technology remain

as robust as ever.
Kristian Steenstrup

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 Bentley College
Quick Facts Challenge
 163 acres, 46 buildings, 1.6M sq. ft.
 Labor intensive inspection process
 Strong quality of service emphasis on faculty and student body
 128 full-time staff
 Protracted repair-to-billing process
 140,000 dorm inspection points  Significant energy spend
 30,000 work orders annually

 Located in Waltham, MA Solution

 Infor EAM Enterprise Edition
 Infor EAM Advanced Mobile
“The Infor EAM support for Web services
enables the system to be configured to  Infor EAM Asset Sustainability Edition
offer role-based functionality, so different
people in our organization — and even
students — can use the system through
intuitive, user-friendly interfaces." Results
"We were able to receive Infor EAM
 Streamlined inspection and maintenance process
functionality very quickly in a limited  Eliminate over 2,000 data entry hours per year
amount of time.”
 24% increase in trade productivity in 12-month period
Tom Kane  Expect 10% reduction in energy costs
Director, Facilities Management
 IFMA Award, Sightlines Best Practice Award

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 Textron Automotive Company
Quick Facts: Challenge
 Auto parts manufacturer
 Lost production impacts customer production schedules
 Single plant responds to 800 work orders per month
 14,000 employees, 51
manufacturing facilities
 Workforce scheduling

 Produces 3,000 parts daily for Ford,

Chrysler, Jeep, Mitsubishi

"When we receive some information
that a piece of machinery is
performing out-of-limits, we
immediately send it to the
engineers," van de Bongard says.
"They can analyze the latest
information versus the trends in the
database. If there is a problem, it
shows up easily. We can often catch
problems before they occur."
Fred van de Bongard
Maintenance Coordinator
Solution
 Infor EAM Enterprise Edition
 Work management, scheduling, preventative maintenance
 Inventory management, reporting
Results
 Move from reactive to proactive
 Able to forecast problems using trending and analysis
 Optimized equipment performance
 Common view of operation, from plant floor to management

17 Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Proposed Agenda

 An overview of Enterprise Asset Management

 Infor EAM
 Asset Sustainability
A closer look at Infor EAM
 Q&A

18 Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Infor EAM Asset Sustainability Edition

 Integrateenergy into EAM

strategy to improve a Maintenance and Energy
Asset Sustainability Spend Spend
($208B N.A. Commercial & Industrial Markets)
company’s overall $208 Billiion N.A. Market

equipment operating 13%

performance at the least Energy $

C&I Energy Spend
cost and environmental C&I Maintenance Spend
Maintenance $
impact
87%

4,475B kWh N.A. Energy Market

16,599B kWh World-wide Energy Market

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 The Opportunity – Energy Consumption and Costs

 Commercial and Industrial Worldwide Consumption

sectors responsible for most Projected

 Energy is the single largest

indirect operating expense
 > 60% of O&M expense
 Classic EAM addresses only
25-30%

Infor
InforEAM
EAMAsset
AssetSustainability
SustainabilityEdition
Editionaddresses
addresses85+%
85+%
ofofindirect
indirectoperating
operatingcosts
costs

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 The Opportunity – Emissions

Worldwide Consumption
Projected
 Energy generation is largest
single contributor to CO2
 CO2 comprises 63% of GHG
 Worldwide mandates Desired /
 Track and report Mandated
 Reduce below 1990 levels
 Financial consequences (e.g.
Kyoto)
 Federal and local governments
getting involved

LLeft
eftunabated
unabatedCO2
CO2emissions
emissionsisisforecast
forecasttotoincrease
increaseby
by27.5%
27.5%by
by2020
2020
U.S. Source: Dept. of Energy
U.S. Source: Dept. of Energy

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 Current Situation: Operations and Classic EAM
World-class Operations

OEE Factors World Class

Availability 90.0%

Capacity 95.0%

Quality 99.9%

Overall OEE 85.0%

What
Whatabout
aboutenergy
energyconsumption
consumptionand
andemissions?
emissions?

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 Infor EAM Asset Sustainability Edition
Intuitive Actionable Information

G.A.S.
G.A.S.Index
Index==Availability
Availability**Performance
Performance**
Quality
Quality**Energy
EnergyEfficiency
Efficiency

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 Infor EAM Asset Sustainability Edition
Operating Performance vs. Energy Cost

Infor EAM Asset Sustainability Edition

AAsset
ssetperformance
performancemanagement
managementcan
canreduce
reduceenergy
energyconsumption
consumptionby
by6%
6%toto11%
11%
These
Thesepercentages
percentageshave
havebeen
beenestablished
establishedby
byinternational
internationalstudies
studieswhich
whichindicate
indicate
that a company’s asset management operations would benefit from integrating
that a company’s asset management operations would benefit from integrating
energy
energyconsumption
consumptioninto
intotheir
theirasset
assetmanagement
managementstrategy.
strategy.
Terry Wireman; Benchmarking Best Practices in Maintenance Management ISBN: 0-8311-3168-3
Terry Wireman; Benchmarking Best Practices in Maintenance Management ISBN: 0-8311-3168-3

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 Infor EAM Asset Sustainability Edition

Infor EAM
Asset Sustainability Edition

ENERGY FUGITIVE
INTEGRATION EMISSIONS
PROGRAM MANAGEMENT

ALERT CO2
MANAGEMENT MANAGEMENT

PROCUREMENT
PLANNING
ENGINEERING

CONFIGURED
iPROCURE KPIs, Inbox,
Reports

Version
Infor EAM
8.3
Phase II
ASE 8.3

25 Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Proposed Agenda

 An overview of Enterprise Asset Management

 Infor EAM
 Asset Sustainability
A closer look at Infor EAM
 Q&A

26 Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Asset Management

 Track history and detail cost

tracking
 Asset hierarchy with attached
documents
and drawings
 Serialized inventory
 Unlimited user-
defined fields
 Set up preventive maintenance
schedules
 Warranty claim tracking

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 Work Orders

 Create work orders for single or

multiple pieces
of equipment
 Assign priority and problem
codes
 Create based on standard work
orders
 Attach documents and pictures
 Capture complete internal and
external costs

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 Preventive Maintenance

 Attach activities, resources, and

material lists
 Time-based and/or meter-based
preventive maintenance
 Ability to “nest” preventive
maintenance schedules
 Preventive maintenance routes
 Assign multiple equipment to a
preventive maintenance schedule
 Create inspections and record
results

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 Purchasing

 Integrated with work order

functions to do “on-the-fly”
requisitioning
 Customizable purchasing
approval flow
 Ability to order parts or services
 Blanket purchase orders
 Purchase order receiving and
supplier returns
 Support for e-record and e-
signature
 Support for iProcure

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 In Summary

EAM offers tremendous opportunity for

organizations seeking top performance

With “Effective Asset Management” you can achieve:

•Greatly reduced maintenance overhead
•Lean Maintenance means maximizing uptime,
yield, productivity, and profitability
•Near 100% uptime required for Lean Manufacturing

31 Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Proposed Agenda

 An overview of Enterprise Asset Management

 Infor EAM
 Asset Sustainability
A closer look at Infor EAM
 Q&A

32 Copyright © 2008 Infor. All rights reserved. www.infor.com.

 Thank You!

 Contact Information
 John.Murphy@Infor.Com
 (617) 335-3264

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