“HRM is the provision of leadership and direction of people in their working or

employment relationship”
-Dale Voder
 WHAT IS HUMAN RESOURCE MANAGEMENT (HRM)?

• Recruiting

• Providing orientation to Employees

• Appraising their performance

• Motivating them

• Ensuring their Safety

 15 KEY FUNCTIONS OF HRM

1) HUMAN RESOURCE PLANNING

2) EMPLOYEE ENGAGEMENT

3) REWARDS & RECOGNITION

4) INDUSTRIAL RELATIONS

5) INFORMATION SHARING

6) POLICY FORMULATION
1)HUMAN RESOURCE PLANNING
 An HR should know the future needs of the company

 Helps to Recruit , Retain and Optimize

 Also known as workforce planning

• EXAMPLE:

• STARBUCKS has a unique selection process

• This approach of them has led to the lowest employee

turnover rate compared to other quick service
restaurants.
2)EMPLOYEE ENGAGEMENT
 Helps to acquire new and brilliant talent in the company

 Enhances well being and boosts productivity of the

employees

 Ensures every employee is fully dedicated and committed to

the company’s missions and goals

 Organizations put significant sums in employee engagement

to convince employees that they matter

EXAMPLE:

Google allows its employees to spend 20% of

their time on their personal projects

It has delivered some great results like Gmail and

Google Maps
3) REWARDS & RECOGNITION
 If implemented effectively then it proves to be an
efficient tool

 Recognizing employees efforts makes them feel

worthy

 It is a fact that encouraged employees can change

the fate of the company

 They can be Monetary or Non-Monetary

EXAMPLES:
Bonuses, Written praise, Verbal praise
4) INDUSTRIAL RELATIONS
 By maintaining good industrial relations organizations
hope to keep employees loyal and more engaged

 HR helps in preventing and resolving disputes or

problems between the management and the
employees

 HR also assists in creating and enforcing policies that

are fair and consistent for everyone in the workplace
 5) INFORMATION SHARING
 It is important to keep everyone in the organization up
to date with the latest news

 Promoting information-sharing culture in the office will

significantly shrink the time spent looking for
knowledge

 It involves safety procedures , announcements or layoffs

or any other significant occasion applicable for
employees

EXAMPLE:

MERGER announcement of VODAFONE

AND IDEA
 6) POLICY FORMULATION
 Human Resource policies are also defined as that body
of principles and rules of conduct which govern the
organization in its relationship with the employees

 These policies can serve to resolve many

misunderstandings between employees and employers

 Policies should conform with the laws of the country ,

state or province otherwise they are bound to cause
problems for the organization

Policies control various activities

like-

PROPER COMMUNICATION STANDARDISED METHODS&PROCEDURES