Professional Documents
Culture Documents
Fleet Management
Department CONFIDENTIAL AND PROPRIETARY
2
TGBS Open Day 2021
Fleet Management
Department CONFIDENTIAL AND PROPRIETARY
3
Agenda 01 Organizational & Functional
Structure
Lets know about FMD management
02 Service Catalogue
Lets know about FMD Services
04 Quizzes
Lets have Fun
Hisyam Bin Hasib
Head (Business Development & Marketing)
Fleet Management Department
TNB Global Business Solution
www.tnb.com.my
Mohd Saharuddin Noordin
Pengurus (Strategy & Performance)
Fleet Management Department
TNB Global Business Solution
www.tnb.com.my
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Fleet Management
Organizational &
Functional Structure
(LSU) under the Corporate Feb 2018 JFM executive organisational structure realigned
Affairs and Services
Sep 2018 JFM non executive org structure approved
Division (CASD)
Oct 2018 JFM took over drivers from all divisions.
Fleet Strategy Business Dev. & Marketing Fleet Operations Financial Controller
Head SM (Supply Chain & SM Genset Services SM Fleet Services SM Fleet Resources SM Fleet Workshop Services Health, Safety & Environment Eksekutif Finance
Business Development
(Inland Transportation) Partnership) Mohamad Anuar Ibrahim A Rahman Hamdan Anuar B A Wahab Ir. Mike Chan Kim Liang Sarah Ayuni bt. Che Halib
Muraly Ratanasamy Hj Md Kher Juhairi
Mimi Suraya Samsudin Mispani Sakijo
Fleet Management Officers at State Level Genset Operation Managers at Zone Level
12 Fleet Management GOM Northern Puvanesan A/L Velayutham (Northern Kamaruddin Mohd Noor GOM Eastern
FMO Kedah / Perlis FMO Kelantan Zone)
20 Units 25 Units
307 Units
Offices 247 Units
Abdul Rahman Jusoh Mohd Kamal bin Nasir Malim Nawar, Perak 7 Units, 6 Teams Kemaman, Terengganu 6 Units, 4 Teams
303 Units Ipoh, Perak 1 Unit, 1 Team Lemal, Kelantan 4 Units, 3 Teams
259 Units
Jitra, Kedah 1 Unit, 1 Team Temerloh, Pahang 4 Units, 4 Teams
FMO Perak
52 Drivers
579 Units Chain Ferry, P. Pinang 3 Units, 3 Teams Muadzam Shah, Pahang 4 Units, 4 Teams
Muhammad Ezuan bin Othman
107 Drivers @ Alias Bayan Lepas, P. Pinang 2 Units, 2 Teams Kuantan, Pahang 1 Unit, 1 Team
26 Genset Bases
110 Drivers 37 Drivers 35 Drivers 117 Drivers
Mohammad Fuad Bin Tajudin Azman Mohd Khalid Azman Mohd Khalid Awang Kassim Bdr. Penawar, Johor 1 Unit, 1 Team
FMD
FMD operations
operations in
in peninsular
peninsular Malaysia
Malaysia
1,395 Number of Vehicles & Genset under Fleet Total No. of Drivers Total No. of Vehicles
Operations
(as of 1 Sept 2021)
FMD Talents
(as of 28 Feb 2021)
911 5,247
17 1.9% 13 0.2%
Management & Genset Fleet Services
Support Services Services Drivers Vehicles |
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Fleet Management
Service Catalogue
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12
FMD covers overall Fleet Management Value Chain
Planning Acquisition Operation Distribution Disposal
Determine best practices on Determine the right vehicle Minimize repair, maintenance Move vehicle between Assess residual value market
vehicle lifecycle management specifications for acquisition. and operating cost. locations to maximize of ageing fleet.
and policy. utilization via Control Center.
Purchase with lowest total Execute maintenance strategy Execute disposal / resale of
Determine optimal fleet size, lifecycle cost and highest and regulatory requirements Extract value per vehicle by vehicle with maximum value
mix and locations that contribution. as per policy and plan. capturing variable demand creation.
maximize value creation. through analytics.
Proactively negotiate Optimize fleet utilization
Alignment of product and favorable terms and through Control Center and Allocate vehicles as per
services with customer needs acquisition packages to analytics. customer needs for operation.
through Business Partner. maximize value creation.
Vehicle replacement for
Introduce new technologies maintenance, repair or
and innovations to deliver inspection to maintain
added values to customers. operational continuity.
Source : FMD team analysis and benchmarked practice implemented by Hertz, AVIS, Spanco, RadiFleet, |
13
Prasarana, ALD Automotive, LeasePlan
FMD covers overall Mobile Genset Services Value Chain
Determine potential Mobile Minimize repair, maintenance Determine strategic locations for Assess genset conditions
Genset Operations and plan for and operating cost. Genset Base setup according to depending on age and
Annual Operations. potential operations. utilization.
Job Request Execute maintenance strategy
Appointment of Panel Vendors and regulatory requirements as Design and build genset base Execute refurbishment of
and Non-Panels to cater for per policy and plan. with minimum cost. gensets to prolong lifecycle and
Annual Genset Operations. maximize utilization.
Genset replacement for Setup infra and facilities for
Introduce new technologies and Job Assignment maintenance, repair or genset base.
innovations. inspection to maintain
operational continuity.
Determine the right genset Determine Panel Vendors and Determine optimal genset fleet Assess residual value market of
specifications for acquisition. Non-Panels for zone, state and size, mix and locations. ageing fleet.
locations.
Purchase with lowest total Job Completion Determine the right mixture Execute disposal / resale of
lifecycle cost and highest Regular audit and inspection of between TNB Gensets and gensets with maximum value
contribution. to ensure regulations and Panel Vendor Gensets. creation.
requirements met.
Proactively negotiate favorable Job Payment Optimum distribution of
terms and acquisition packages Regular engagement and Gensets, Manpower according
to maximize value creation. discussion on operational to potential operations.
matters.
Source : FMD team analysis and benchmarked practice implemented by HERC, RadiFleet, Prasarana, Alam
Flora |
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Fleet
Fleet Services
Services Genset
Genset Services
Services Inland
Inland Transportation
Transportation
“Our imagination is the only
limit to what we can hope to
have in the future”
Fleet Operation Coordination (Leasing) Mobile Genset Services Serves internal TNB needs for
Fleet Maintenance Management Repair & Maintenance of Genset
transportation using under utilised
Corporate / Pool Vehicle Services Genset Consultancy & Advisory Services
vehicles.
Hydraulic
Hydraulic Repair
Repair Supply
Supply Chain
Chain && Partnership
Partnership Electric
Electric Vehicle
Vehicle
MOHAMMAD ANAS IBRAHIM
Head (Fleet Management)
Motto
Motto
DELIVERING VALUE
DRIVING GROWTH
Repair and maintenance management of Purchase of standard design vehicle Electric Car & Bus services
ARRIVING SAFELY TNB vehicles including hydraulic Purchase of special design vehicle
specialised vehicles (Crane Auger,
Hydraulic Platform).
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15
General
General Repair
Repair Resale
Resale && Marketing
Marketing Pool
Pool Vehicle
Vehicle Services
Services
Vision
Vision
“To
“To be
be among
among the
the leading
leading World
World
Class
Class Fleet
Fleet Management
Management
companies
companies globally.”
globally.” Repair and maintenance for TNB Scrap of Vehicles Pool Vehicles services for TNB Top
installations (substations, feeder Management and Corporate usage.
pillars, fabricated installations).
Mission
Mission
“We
“We are
are committed
committed inin providing
providing
excellent,
excellent, efficient
efficient and
and
professional
professional fleet
fleet management
management
services
Fuel
Fuel Management
Management Insurance
Insurance Management
Management Licensing
Licensing && Permits
Permits
services toto all
all our
our partners
partners that
that
meet their business requirements
meet their business requirements
while
while maximising
maximising valuevalue for
for all
all
stakeholders.”
stakeholders.”
Values
Values
SAFETY FIRST
CUSTOMER FOCUS
Fuel card management via Petronas New vehicle, Equipment & Marine Hull Vehicle, Equipment & Marine Hull
EXCELLENT & QUALITY SERVICE Smartpay Card Insurance License & Permits Renewal
CARING
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16
Quizzes
Lets have fun
F leet
Management
Modernisation
We bring to you new Technologies
EV STRATEGY
EV
EV Charging
Charging Infrastructure
Infrastructure EV
EV Repair
Repair && Maintenance
Maintenance
EV Repair & EV Operation
Maintenance
Total EV Maintenance
Management Solution
EV Related EV Charging EV Fleet Service
Charger at Strategic EV charging
Technologies Infrastructure Centre
Location infrastructure
EV
EV Related
Related Technologies
Technologies
8. Logsheet Review by
Fleet Supervisor Fleet Supervisor
ERMS
Fleet Management Department Enablers
Internal Systems
Internal Systems
1. Integrated Fleet Management System
(IFMS) 1. Integrated Genset Management System
(IGMS)
2. Automated Vehicle Locating System
(AVLS) 2. Automated Vehicle Locating System
(AVLS)
Key Functions/ Modules
Fleet Genset Key Functions/ Modules
Services Services
24
2 JFM has installed 1013 GPS with collaboration and demand from core
divisions to improve response time, safety, operational efficiencies &
for automation and digitalization initiatives.
Live Monitoring via Automated Vehicle Locating System (AVLS) 154 GPS installed for JFM
Pool
EV Bus;
Vehicles;
2; 1%
2; 1%
Lorry;
Van 39;
HP; ;3;5;0%
1%
5% Van; 14; 29%
Lorry; 6; 12%
Pickup; 762;
94%
Multi-Vendor Solutions manage critical Business Process in JFM Manual and stand alone processes
IFMS
IFMS IGMS
IGMS
FCMS
FCMS
AVLS
AVLS AVLS
AVLS
Aspiration : One-stop solution integrated with TNB enterprise solution and ecosystem
Two Units UNITEN EV Bus was officiated by Datuk Seri Amir Hamzah Azizan, CEO of TNB on 24
January 2020.
Objective Introduction of EV Bus in UNITEN
• To introduce EV bus as an efficient and clean green technology.
• To Support Government Initiative in reducing GHG Emission
• To provide advance transportation services as part of UNITEN Smart UniverCity Initiative.
• To develop internal expertise in electric vehicle operations, management, repair and maintenance.
Fleet Management Department (FMD) become the service provider for the Electric Bus operation in
UNITEN.
FMD
FMD Major
Major Activities
Activities in
in FY2020/21
FY2020/21
Management by Walking Around (MBWA)
The 2 unit EV buses has arrived in TNB in November 2020 after going through multiple mandatory factory
and road tests in China
The EV buses was manufactured in Suzhou, Jiangsu, China by Higer Bus Company Limited (Higer).
The manufacturing process of the buses was completed in October 2020.
The infrastructure for the charging stations in HQ was completed in September 2020.
Currently, the EV buses was put under further road tests and practical training for the drivers to get ready
for operation .
The specifications of the EV Bus was based on benchmarking and researches on the latest vehicle
technologies and available EV buses in operations around the world.
FMD
FMD Major
Major Activities
Activities in
in FY2020/21
FY2020/21
Inland Transportation