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PRESENTATION
CAT 3
BBHR3006
SEC-2
Group members-

Gagan sharma
 Answer -1-
 As a od consultant -

 Issues of junior and middle management are sort out with some implementation of new policies in an organisation

 so here company wants more product lines within next twelve months .

 Expansion entail increased performance and movement of employees from present roles and enhanced roles with increased
responsibilities as
 per business requirements .
 now question is that how change is executed in
 organisation successfully--

 There are many reasons for bad performannce of management in the organisation

 so, the issues of lower and middle management is very bad situation for organisation , due to this situation they are unable to
looking
 for the goal of the organisation and there
 performance regarding thier work is getting worst.
As a od consultant i am gonna make some changes in the management.

like as -

1-restriction is there for lower and middle management for not communicate informally.

2- conduct meetings regarding performance of management .

3-always looks forward wih management .

4-and solving out their problems for smooth processes of organisation .

Now the organisation wants to add more product lines in upcoming time--

and as a consultant --

I am ensuring that management will confirm whether our company has the machine or we have the raw material?
What is the position of the products in the market?
Management Will be the first mover. Staff presence is also necessary.
Having Well Managed Divisions in Our Organization is also important .

In addition, the roles or responsibilities of our staff will also be shared.

according to business requirements as well .
Answer-2-
It is a good one-to-one platform for direct communication with our listeners”. You can use WhatsApp to send images,
audio files,
short video clips of your products and text messages to users across the world. Unlike SMS or Email, there are less
restriction on the
format
and delivery chances are higher.

Here are some points which tells about that how whatsapp asses internal communication , knowledge sharing , Intra-
organisational trust and
Culture,
1) Using WhatsApp For Internal Team Communication
Whenever we tried to implement any new tool for internal communication at ProfitBooks, we got resistance from the employees.
People are reluctant to ‘learn’ new things. Best thing about WhatsApp is that almost everyone uses it and it does not require any training.
Another advantage is, I don’t need to explicitly ask the team to check WhatsApp as they are anyway hooked to it.

2) Using WhatsApp For Customer Communication

Here is a sales tip – If you do your followups on WhatsApp instead of direct phone calls, you will get 40% more response.
No one appreciates phone calls from unknown numbers but we are more likely to respond to personal messages. When we start using WhatsApp
for customer communication, we noticed better response and engagement.

3) Using WhatsApp For Customer Support

WhatsApp could be a great tool for customer support simple because of its wider reach. Your customers would always prefer to send you
a message over WhatsApp rather than calling a helpdesk number or raising a ticket.

4) Using WhatsApp For Marketing & Promotion

Rajat Uppal, national marketing head, Red FM, says, “WhatsApp is the new SMS. We’ve realised that WhatsApp can be a very strong marketing
tool.
It is a good one-to-one platform for direct communication with our listeners”.

You can use WhatsApp to send images, audio files, short video clips of your products and text messages to users across the world.
Unlike SMS or Email, there are less restriction on the format and delivery chances are higher.

5) Creative Usage Of WhatsApp For Business

People have built new businesses using WhatsApp as a platform and some are using it to grow their business in a cost effective manner.
Answer -3-
Ans.3-

Step-1
Define the outcome -

1-measureable
2-attainable
3-relevent
4-timely

Step-2

3-For an intervention to succed ,planning is essential . your intervention will need to to be planned differently depending on the scale ,scope .

4-Dealing with ambiguity — managers who can manage change, such as job specs, adapt quickly to get their team on track and work done in spite
of changes

5-Creativity — managers who can see more than one way to solve a problem and allow their workers to be creative as well

6-Innovation management — managers who actively seek out new approaches to save money or improve effectiveness

7-Strategic agility — managers with interpersonal skills that allow them to deal with customers, regulatory agencies, insurance company reps,
and others who have influence on the work of their team

8-Planning — managers who have the insight to prioritize some work ahead of others and to prevent bottlenecks so that workers aren’t idle

9-Motivating others — managers who are able to share the big picture and encouraging words to employees, adapting their tone and approach
to the individual

10-Building effective teams — managers get to know their employees as individuals and help employees understand and work with each other based
on their skills and their unique personalities