Professional Documents
Culture Documents
(a) Organisational structure: how roles, responsibilities and power are assigned.
(b) Organisational processes: how decisions are made, resource allocation commitments
decided, policies enacted and rewards, sanctions and control exercised. Organisational
processes include information processes, decision-making processes, planning and control
processes and performance evaluation processes.
(c) Organisational culture: the shared values and the dominant logic1 of doing business’; the
‘dos’ and ‘donts’ and what kind of behaviour is rewarded or sanctioned’.
THREE GENERIC ORGANIZATIONAL MODELS