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21St Century Communicatio N Skills: Comm1 - Lesson 2
21St Century Communicatio N Skills: Comm1 - Lesson 2
COMMUNICATIO
N SKILLS
Comm1|Lesson 2
21st-century business is demanding more from its
workforce than ever.
Over 2,000 managers and executives were
interviewed.
American Management Association identified four
skills and were prioritized.
Employee development, strategic planning, and
talent management.
Critical Thinking:
Assumptions
Separate the opportunity from the
glut.
Creativity:
The answer is right in front of you.
Learn how to break out of established
patterns and look for the unexpected.
Collaboration:
Thrive in a team setting while demonstrating
tact, reason, and persuasion.
Success.
Communication:
Quality written and oral communication is not only about
expressing your views.
Understood
Navigate Information, trends, and practices in a fast-paced,
competitive global economy.
Creativity, collaboration skills, communication skills, and the
ability to think critically.
Success
CRITICAL THINKING:
Web browser
Infinite stream of information
Curiosity and imagination
Discern new challenges and opportunities from
the flux and glut of instant-access information.
Core competency
SKILLS OF A CRITICAL THINKER
Decision Making: decisive, high-impact decisions with
clarity and confidence.
Strategic Thinking: anticipate, initiate, and manage
change.
Entrepreneurial Thinking: Learn to embrace risk and
rejection instead of fearing them in order to rejuvenate
your business.
Information, Media and Technology: The future growth of
every business depends on accessing and utilizing a
global network of resources.
CREATIVITY:
Ability to identify the insights your
competitors miss.
Test your assumptions and attack problems
from a new angle.
Creative potential
Skills of a Creative Person
Strategic Planning: Identify evolving strategic patterns and
generate ideas on how they can be applied to your
organization.
Abstract Thinking: Learn to develop and analyze the ideas,
images, and data that come from exploring relationships,
patterns, and associations.
Creative Techniques and Activities: Foster creativity by
exploring and sharing a number of possible solutions.
Curiosity: The people who ask the most questions and who are
engaged are the ones who will understand the root of the
problem and find a solution more quickly.
Collaboration: