Orientation Program

Module
BAKOEL KOFFIE
ORIENTATION OVERVIEW

• Orientation- Definition and Meaning

• Purpose of Orientation
• Orientation programme
• Requisites of an programme effective
• Problems of orientation
• Orientation checklist
• Evaluation of orientation programme
• Employee placement
ORIENTATION
• Definition – is a systematic and
planned introduction of
employees to their jobs, their co-
workers and organization
• It is also called an Induction
or Onboarding
• Orientation is designed to
provide a new employee with the
information he/she needs to
function comfortably and
effectively in the organization.
ORIENTATION
• As defined refers to “the
assistance given to newly hired
employee in adjusting to the
new work environment which
encompasses the people
around him, the facilities of the
organization, the programs and
services, and technology used
in the production of goods and
delivery of services”
PURPOSE OF ORIENTATION

• To reduce anxiety
• To reduce employee turnover
• To save time for supervisors and colleagues
• To develop realistic job expectations and job
satisfaction
PURPOSE OF ORIENTATION

 The idea is to make the new employee “feel enjoy the work”
in the new environment
 Expedite proficiency
 Assist new comer assimilation
 Enhance adjustment to work and norms group
 Encourage positive attitude
 Mentally Supportive
challenging Colleagues
work
Supportive
working
conditions
Personalit
Equitable y job fits
rewards
REQUISITES OF ORIENTATION

• Typically orientation conveys three types of information:

(i) General information about the daily routine;
(ii) A review of organization’s history, founding
fathers, objectives, operations, and product or
services, as well as how the employee’s job
contribute to the organization needs; and
(iii) A detailed presentation, the organization
policies, work rules and employee benefits
 REQUESITES OF AN EFFECTIVE PROGRAMME

• Educate the attendees about the history, and marketing

initiatives of the company
• Brief history and operation of the company
• Products and services of the company
• Company’s organization structure
REQUESITES OF AN EFFECTIVE PROGRAMME

• Location of the department and employee facilities

• Rules and regulations and daily work routines
• Grievance procedures
• Safety orders and disciplinary procedures
• Terms and condition of service including wages, working hours,
overtime, holiday etc.
• Benefits and services for employees
• Opportunities for training, transfers promotion, etc.
REQUESITES OF AN EFFECTIVE PROGRAMME

• Orient the new employees on the following:

(a) Operation of the department/section
(b) Job requirements
(c) Performance expectations and specific rules
Evaluation and Follow-Up

• Evaluation and Follow-Up usually conducted by the Manager Sales

and Training in conjunction with Supervisor
(a) Supervisor work closely with the new employee to clarify
information
(b) To see to it that new employee is integrated
into the work group
(c) Mngr Sales Training to conduct follow up interview
at the end of six weeks to see how well the employee is
adjusting to the work environment.
POTENTIALS ISSUES OR PROBLEMS OF
ORIENTATION

• Information overload
• To much selling of the organization
• To much one-way communication
• One shot mentality