BEST PRACTICES IN

IN SALES AND
DISTRIBUTION
 SALES AND DISTRIBUTION PRACTICES

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SALE PRICING CONTROL SALES CONTRACT SALES ORDER MARGIN CONTROL QUOTATION
HANDLING HANDLING

Used to maintain the prices
for items
Long-term agreement are Company can manage Is dependent on cost price, Price and discount amount
recorded with customer sales operations quickly standard sales price or for each item of the
for price, discount, and efficiently retail price quotation should be obtained
delivery automatically from price
book
 PRICING PRACTICES

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COMPETITION BASED ON COST-PLUS PRICING DYNAMIC PRICING PENETRATION PRICING PRICE SKIMMING
PRICING

Pricing uses competing pricing Works by looking at the Our price does not For capturing market share Variable Pricing Based
data for similar products to set a total cost of making a stand with changes by setting product prices on the Demand in the
base price for their products product and adding a based on other below the market level to market
marker to that to get the factors attract customers
value
WARRANTY PRACTICES
• Automation wherever possible
• Managing renewals and warranty expiration
• Streamlining the claim process
• Tracking progress and parts
• Checking of the warranty claims with
reference data
 RETURN PRACTICES
• Clearly Stated and Visible Return Policy Managing renewals
and warranty expiration
• Return Packing Slip Included with Every Purchase Tracking
progress and parts
• Feedback is a Must
• Easy Exchanges
• Offer Free Returns