HRM 2

By
Dr. Neha Tripathi
Assistant Professor
Human Resources Management
Indian Institute of Management Ahmedabad
India
Contact: nehat@iima.ac.in

Academic Associate: Gunjal Shah

Contact: gunjals@iima.ac.in; +919265266385
HRM 2

LECTURE 8:
CASE: GE’S
TALENT
MACHINE
 FOUR GENERATIONS OF CEOs

Ralph Cordiner Fred Borsch Reg Jones Jack Welch

Decentralized
Massive
commitment to Collapsed 29 PL to
management 7 executive bands
education Integrated Management
Specialized
Trained a sophisticated training facility ->
executive
generation of front Strategic planning organizational
manpower staff to
line general system into human development center
track and develop
managers resources Built social
management talent
Designed a staffing development architecture
as a corporate asset
process to align process 9 block evaluation
aspiration and tool
corporate needs, Vitality curve
leadership
succession
 Informal
Formal training
coaching

Learning from
failures

Welsh’s successor Success from GE

Medical Systems
 Profound
Impact of Jack
Welsh Model

Internationally
adapted!
9 Box Grid
Workplace
Football has two teams who compete. Where is the other team?
Collaboration Versus Cooperation (What is more important?)
Where the problem started?

Why did they designed a vitality curve?

Did it really solved the problems or the problem was over blown?

To solve a problem, there was created a much bigger problem, now those who copied
blindly from GE, can they go back and sue GE or Jack Welsh for designing a disastrous
performance evolution system? NO

Don’t copy blindly!

CAN YOU DESIGN A BETTER GRADING
OR PERFORMANCE MANGEMENT
SYSTEM?

THAT DOES NOT DEMOTIVATE!

Reflection: Recruitment, Talent Acquisition & AI Solution

• Hiring the Above-averaged

Below Above
Mean
average average
GPA
5.0 7.0 9.0
Reflection: Recruitment, Talent Acquisition & AI Solution

• Hiring the Above-averaged

GPA 9.0

Below Above
Mean
average average

95% 5%
 GPA
(-)

Social Capital Proactive Job Search Time to get Job

(Networking) Effort (+) Offer
Rational Vs Irrational Recruitment
Reflection: Recruitment, Talent Acquisition & AI Solution

• Hiring the Above-averaged

GPA 9.0

Below Above
Mean
average average

95% 5%
Career Aspiration
Motivation
Ambition, passion
Example – Infosys
SHREE CEMENT
SHREE CEMENT
SONOCO?
Boss ???
Messenger ??
?
 (1)

(2)

Meeting one
by one ???
 (1)

(2)

What did he do?

Meeting
all ???