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Congratulations on your New Role!
You have been selected as new top
management of the company Mobile Two
Inc. Products to Three Markets
launch
• You will compete with several other firms
to sell your mobiles in market.
4
Network Coverage Technology
• You will be responsible to formulate and level
execute the long term strategy for your
business.
Six
Your performance will assessed each Strategy
Divisions
year on your “Cumulative Shareholder
Return”.
History to Present of Mobile Inc
• The mobile communication industry has been evolved from end of 1980’s to beginning of 1990’s
• During the periods of recession also a heavy R&D investment was common in this Industry
• The cellular technology has travelled at long way from 2G >> 3G >> 4G
• Currently Mobile Inc. has 1.2 billion USD of annual sales revenue. The company handsets
• Appealing and customer driven designs have been named as some of key features for success
Present Market & Production Plant USA
operations expensive.
Europe
USA Market
• USA is the local market of mobile and at the same time largest market
• Currently the market grows at 20% per annum, but long-term growth
prospects are hard to make
with competition
Production - Operations
• Production is complicated and high cost is involved in
opening up a new plant.
• Short product life cycle forces the company to open up
production plant as soon as possible while it takes 2 Production
learning curve effect takes place and production per unit Capacity
reduces.
• Addition of more plants is possible in any period on other
hand you can outsource manufacturing but in a limited Current Production:
12 plants in USA
capacity. Capacity/plant: 550,000 unit handset/year/plant
Time to open new plant 2 years from year of investment
Sales & Marketing - Operations
• The companies have traditionally operated in US
market but now our sales network has been in Asia
and Europe.
• Price and advertising plays an important role to Price
Advertising Market
promote brand and communicate product to our Feature
consumers
• Underlying technology of mobile handsets is not
very different for company so features play a
important role in product differentiation Note: Minimum number of feature is one and maximum is
10 for any technology.
• Feature includes design, cover, screen, size, Typical marketing spending in the industry is 3-5% of sales
revenue.
applications and processor speed.
Research & Development - Operations
• R&D is extremely important for IT and other high tech
Base
companies. The steps for R&D process is: Technolog
• First step is to choose an underlying base technology y
• Second step is to develop the product features for base technology
Technology
• R&D provides an option to develop new technology whose
investment is costly
• The technologies are dependent on network i.e.
Level 2
technology level 2 phone can’t operate in technology level
1 network Level 3
• Monitor network coverage forecast on demand page
before developing new technology in R&D Level 4
• New technology is crucial to secure prosperous future for
the company
Transportation & Logistics - Operations
• Transportation to export market is handled by
served first
Finance - Operations
• The companies can obtain financing from lending institutions
• Lending institutions provide long-term and short-term loans
with an interest rate depending on company financial conditions Short-
Long term
• Short-term debts is considered to be the last resort i.e. term loans
loans
emergency funding and always carries extra cost.
• Short-term debt is generated when the company cannot Internal
Transfer
maintain a minimum cash balance of USD 2 million.
• Funds can also be transferred to different countries by internal
loans.
• Internal loans can be used if accumulated cash is substantial in Managing Finance
reserve at Asia or Europe and need of any investment/paying
long-term loans at USA or Asia arises
Measure of Performance
Cumulative
Shareholder
Return
• The primary objective of the firm is to maximize the value to
its shareholders.