Department of Information Systems

Subject : IT Risk Management

Challenges in IS/IT
Amna Shifia Nisafani, Anisah Herdiyanti
amna@is.its.ac.id, anisah@is.its.ac.id
Learning Objectives

 Students understand the concept of IS/IT

 Students are able to identify challenges in managing
IS/IT
 Students are able to raise their awareness in IS/IT
trends

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Outline

 The concept of IS/IT

 IT Challenges
 IT Trends
 Trends in business application

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THE CONCEPT OF IS/IT
Definition of IT

 Information Technology (IT) deals with “the use of

computers and telecommunications equipment to store,
retrieve, transmit and manipulate data”.

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Definition of Information System

 “any combination of information technology and

people's activities that support operations, management
and decision making” (SEI, 2007)

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IS Components

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IT CHALLENGES
Challenges in IT/IS

For an enterprise, there are at least two issues:

 Agility of technology
 Changing requirements and demands of business
enterprises

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 The implications for industries? (give an example…)
- Strategically changes
- More investment on projects, IT

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 Business processes within an enterprise are easily to be
changed!

 Risky.

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 Thus, for an enterprise, it is important to have a mature
IT risk management.

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IT TRENDS
IT used to be scarce

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IT is now everywhere!

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IT Tools are nowadays engine for growth and
transformation

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IT Trends

 IT enables the creation of new business and

government models
- New business models: amazon, iTunes, mobile payments,
etc.
- Processes: self-service, mass customization, supply-chain
integration, etc.
- Products/services: smart living, automatic cars, smartphones,
robotics, etc.

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Revolution on digital information

 A vast array of choice:

- Products: amazon.com, bhinneka.com, etc.
- Music: internet radio, iTunes
- Video: youtube
- E-learning: MIT Courses, iTunes university, coursera, etc.
- Personal: facebook, match.com

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We are moving from an information desert
.. to an information forest
.. to more than just fb, twitter and youtube
.. to an emerging intelligent world

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Trend in IT

 An IP address for every device

 An increasing share of information which is readable
by machine in interoperable form.
- E-tickets, e-banking, etc.
 An increasing way of interaction: a shift from face-to-
face in personal to in digital.

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Trend in IT (2)

 A real time data and intelligence

- Traffic & weather news
- Tsunami warning system
- Mobile blood glucose level
- Smart toilet
- Economic activity
 Tools will be intelligent
- RFID-enabled tools
- Computer-assisted surgery
- Smart products

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Trend in IT (3)

 Accessible anywhere from any device

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TRENDS IN BUSINESS APPLICATION
Discussion

 Getting closer with the so-called business process.

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REFERENCEs

 A Guide to PMBoK 4th Edition

 Atkinson, Robert. Transforming the World with
Information Technology. The Information Technology
& Innovation Foundation: 2009.
 SEI Report, "Glossary"

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