Agenda

01 Introduction
Boot camp objective, What is DigitAge, Introduction of faculty

Talent Transformation 02 Cloud – Digital Economy force multiplier

How digital is disrupting the life and business

thro’ Quality Training

Enabling professionals, business for today & tomorrow
03 What is cloud, Cloud stack?
Understanding cloud and impact in Business

04 Cloud Infrastructure
Understanding how Industries adopting cloud

Emerging technologies – Cloud for Executives

05 Cloud security
Thank You
https://www.digitagetech.com/
V Vasudevan - Director, DigitAge Technologies
• Vasu is a Master of Technology from IIT Delhi with 30 years of IT
experience, out of which 23 years has been in global financial services
Industry

• He is business leader, best known for winning large multi year 100M+ USD
deals, by crafting integrated business IT solutions.

• He built multiple business P&L delivery / practice units for IT organizations

including cloud big bet initiative, Quality Engineering and Assurance.

• He is a recipient of best people manager award from Wipro Chairman. He

also Received multiple outsourcing innovation awards from customers.

• He has authored white paper on cloud as lynch pin for financial services
businesses that is hosted in Wipro.com. Some of his work has been
published in international journals.

• He is visiting professor at GIBS, Welingkar (Weschool) management

institutes.
Why Technology for Management graduate?

Domain, business process Platform Technology

Managing all these in a

interconnected ways
What you can take away from this course

1. Understanding Technology evolution in the context of business,

specifically emerging technology in the context of Digital Economy
2. Foundational understanding & Appreciation of various technologies
including Cloud, Big Data, AIML, Block Chain that help you shape your
career
3. How technology and business intertwined and how MBA graduates should
sharpen their skills to pursue their career in corporate, entrepreneurship
4. This is only appreciation course, not a programming driven course.
Emerging technologies course structure

EmerTech – 1 (Typically for first year)

Cloud Big Data AIML Block Chain

EmerTech – 2 (Typically for second year)

Cloud security & AWS RPA Robotic Process
IOT AIML – Deep Learning
cloud Automation
Internal Marks (case study preparation)

You have to submit a two pager executive summary on theme below in word
document not exceeding 400 words. It should include the research data on trends of
your business industry, technology, graphical representation of data, your POV and
summary.

Theme
If you are an entrepreneur – either you start your new business or modernize your
existing legacy business, what technology or combination of technology you would
leverage and how will you increase Revenue growth, Profitability and enhanced
customer base and customer experience.
Business disruption is either going to happen to you or
because of you
• India will soon become the world largest population, crossing China, with higher % of young
population. Predictions that India will contribute to 25% of world population by 2030 (25% of 8.5B
by 2030)
• Average age of company business landscape will get reduced to 10-12 years, which used to be
50-60 years
• Fintechs are disrupting with their new ways of business and innovation, leveraged by technology.
• We no longer carry phones but carry computers. The smartphones we carry in our pockets are
more powerful than super computers.
• Customers’ expectations are changing everyday. They expect something new every day. They
expect change. They expect better services & better experience.
• Customer and consumers are becoming more powerful. Everything is landing in the lap of
consumers & customers
• AI/ML/Robotics will play a key role. By 2025, 150M knowledge workers jobs will be replaced by
Robots
Opportunities are plenty. Never run away in fear

• Emerging technologies, both are in the form of computing and applications, pushing talents
expectation very high. Technology advances are speeding up innovation. Innovations
evolve within Intra-generation compared to Inter-generation of past
• Niche skills are differentiators. Learning on the job… learning is the job
• Think different, Think out of box. Be creative and thrive to be an entrepreneur and that will
force you to learn.
• Never lose an opportunity to work on niche technologies
• Be a SME. Develop breadth and depth of any subject. Focus on 360 degree view of any
subject. Consult & take calculated risk. Don’t gamble
• Good is not enough. Be the best & Unique. Build on your best. Be positive. Believe in
yourself. Principles and values will guide you. You can not climb uphill thinking downhill
thoughts.
 Cloud is force multiplier for Digital Economy

10
Industry revolution, Technology evolution

Merchandise production, Water / steam power

1

Electricity driven, Mass production, Assemble line, electricity

2

3 Automated Production Gen-Z technologies will be

different from what they are
learning today.

4 Emergence of IT - Gen X, Gen Y, Gen Z – Digital Economy

Technology generations X (1960-1980)

• Communication evolving, Direct Distant Dialing (ISD, STD)

• Computer was fantasy
• Every “byte” of information, processing and storage was rare
resource. Storage in “Magnetic forms” (Tape, Floppy disk)
• Touch screen was a new thing
• Computer was matter of “pride”, meant for “developed
countries”
• We hardly believed computer understands “Language” and
There is a mouse that can connect to computer
• We were trying to understand “Information technology” as
nexus of computers to handle information
Technology generations Y (1980-2000)
Technology generations Z (2000-2020)
Industry Adoption trends

Industry Trends

Services vs. products focus, towards digital world

Experience first and behavior driven approaches

Open banking to create collaborative value streams

Process digitalization & automation for efficiencies

Ways of working & engagement models – high velocity. Agile / DevOps

Data leverage, Artificial intelligence & Analytics

Regulators creating space for innovation & competition

New Cool thing in “Digital Innovation”

Augmented Reality Robots for home, robots as a friend

Biometrics
Social network + Geo location
Face Recognition

Branch less bank or Digital bank Business on the smartphones

What is Internet
 India is a leading digital
What is Digital Economy? economy in the world!

Technology Platform
Doing business over Like Knowledge,
internet technologies, business has no Rethinking the way people
broadly boundaries perceived the traditional
definition of business.

Digital technology platform is a market place to Ubiquitously connect

consumer & supplier globally delivering faster, converged information that
help business with radical & incremental innovation
Digital is disrupting social, economical & legal aspects of life
Revamp, Reorganize Strategies to
listen, collaborate and service
customer
Estimates of the size of the digital
economy range from 4.5% to 15.5%
of world GDP
Global supply chain. Business does
not have boundary
Increased population and
adoption of Internet / mobile
technologies
Consumer at the center of
business
Competitiveness and growth
Inter-dependent, Intra-Inter
country / continental consumer
base
4.8B out of 7.9B internet users with
700,000 users added everyday.
4.28B users use mobile
technologies. 2.9T USD (50% of
global exports) business happens
through e-commerce
Estimates of the size of the digital
economy range from 4.5 to 15.5 per
cent of world GDP
Power of Re-imagination of
People, process, tools,
technologies integration
Digital economy offers huge opportunities for management
and technology graduates

Intertwined to deliver
customers with agility, CX.
1. Business (domain) – Knowledge of
business process
2. Data “the genesis of business”
3. Infra(Cloud) – The force multiplier
4. digital technologies – The foundation

There is no real digital experience without

these!!
Business Transformation

• Business transformation
• Reimagining business , leverage
technologies process
• New ways of working “Digital ways of
working”
• UX, agility and quick results
• Outcome results in two-three clocks to
retain customers
• Retail, Financial services, life science and
health are industries are undertaking
digital transformation
Data is “the Genesis” of business
Unorganized Data – 80% by 2025 as per IDC
There is around 40 Trillions gigabytes of data (40 Zigabytes of data in the world by 2020)
• Digital Economy offers opportunities & challenges
• Digital Economy is driven by data (organized data and
Unorganized data) and platforms / technologies
• Unorganized data explosion creates huge challenges
• Data, Information, Insights & Intelligence. Turning
data into digital intelligence is the key to success
• Estimates of the size of the digital economy range from
4.5 to 15.5 per cent of world GDP
• In 2018, digitally deliverable service exports amounted
to $2.9 trillion, or 50 per cent of global services exports
• The growing power of digital platforms has global
implications
• Policies are needed to make the digital economy work
for the many, not just the few
• Enhancing readiness to create and capture value
Organized Data • Need for robust policies for harnessing digital data
• Acknowledge the need for speed, flexibility and
international support
Digital Transformation story - Social media
Digital Transformation story - Utility
Digital Transformation story – Public transport
Digital Transformation story - Entertainment
Digital Transformation story - Collaboration
Digital Transformation story - Financial
Digital Transformation story – Supply Chain

Pay as you go
Digital Transformation story – Tele health
Typical application architecture
Cloud is key pillar of SMAC driven digital economy
Cloud has been the bed rock enabler to core digital

Customer experience Business acceleration Business agility

Quality Engineering & Testing
Agile / DevOps

Web Technologies Automation, AI/ML Data Analytics & Cloud Technologies

Big Data

SOCIAL MOBILE ANALYTICS CLOUD

Industry Domain – Financial services, Healthcare, Consumer & Retail, Manufacturing, Telecom
Organizations adopting technology as force multiplier

Digital Economy / Innovation 1

Artificial Intelligence / ML 2

Agile DevOps 6
Cloud Technologies 3
Automation - RPA 7
Internet of Things 4
Cyber Security 8
Big Data 5
 What is Cloud, Cloud computing?

34
Cloud is at the core of Digital Economy
What is Data center?

A data center a dedicated space used to house computer

systems and associated components, such as
telecommunications and storage systems. It stores and
shares applications and data. It comprises components
that include switches, storage systems, servers, routers,
and security
CLOUD is a force multiplier for Digital Economy

• Cloud is NO LONGER a place to get cheap servers. It is a

platform to turn terrific ideas into amazing software – faster,
better with experience and cheaper
• Cloud is the globally ubiquitously (anywhere, anytime, any
device) available large set of constantly evolving IT
services, securely delivered at up to hyper scale and
charged on-demand, as a utility via consumption
• Cloud is physical in nature, accessed virtually. Cloud is
bedrock of digital business
So, What is Cloud computing?
• Instead of buying, owning, and maintaining physical data centers and servers, you can access technology
services, such as computing power, storage, and databases, on an as-needed basis from a cloud provider like
Amazon Web Services (AWS).

• Cloud computing is the on-demand delivery of IT resources over the Internet with pay-as-you-go pricing.

• Organizations of every type, size, and industry are using the cloud for a wide variety of use cases, such as data
backup, disaster recovery, email, virtual desktops, software development and testing, big data analytics, and
customer-facing web applications.

• The cloud gives you easy access to a broad range of technologies so that you can innovate faster and build
nearly anything that you can imagine

• With cloud computing, you don’t have to over-provision resources up front to handle peak levels of business
activity in the future. Instead, you provision the amount of resources that you actually need.

• The cloud allows you to trade capital expenses (such as data centres and physical servers) for variable
expenses, and only pay for IT as you consume it.

• With the cloud, you can expand to new geographic regions and deploy globally in minutes.
What constitute a Cloud? And what are cloud Attributes?
On demand, Self service Broad Network access
A consumer can unilaterally
provision computing
capabilities, such as server
time and network storage, as
needed automatically without
requiring human interaction
with each service’s provider
Rapid Elasticity
Capabilities can be rapidly and elastically provisioned,
in some cases automatically, to quickly scale out and
rapidly released to quickly scale in. To the consumer,
the capabilities available for provisioning often appear
to be unlimited and can be purchased in any quantity
at any time.
Measured Services
Capabilities are available over
the network and accessed Cloud systems automatically control and
through standard mechanisms optimize resource use by leveraging a
that promote use by metering capability at some level of
heterogeneous thin or thick abstraction appropriate to the type of
service (e.g., storage, processing,
client platforms (e.g., mobile
bandwidth, and active user accounts)
phones, laptops, and PDAs)
Resource pooling
Computing resources are pooled to serve
multiple consumers using a multi-tenant model,
with different physical and virtual resources
dynamically assigned and reassigned according
to consumer demand. There is a sense of
location independence in that the customer
generally has no control or knowledge over the
exact location of the provided resources but
may be able to specify location at a higher level
of abstraction
What are Cloud platforms ?
Private Cloud
The cloud infrastructure is
operated solely for an
organization
Not fully leveraged on public
cloud mighty. Involves cost
Public Cloud Hybrid Cloud
The cloud infrastructure is made The cloud infrastructure is a
available to the general public or a composition of two or more
large industry group and is owned
by an organization selling cloud
clouds (private, community,
or public)
services.
Multi-Cloud
Provide full stack services
leveraging multiple cloud
platforms
Quick Glance of Cloud
Cloud stack on a page

Business Personas

CHRO – People enablement

and experience

CIO – Cloud IT strategy,

Sourcing, capabilities

CFO – Finance and Accounting,

Economic case validation

CTO – Technology strategy

CSO/CMO – Strategy,
Marketing

CDO – Data strategy

Infrastructure as a service
Infrastructure as a Service (IaaS) - The capability
provided to the consumer is to provision processing,
storage, networks, and other fundamental
computing resources where the consumer is able to
deploy and run arbitrary software, which can
include operating systems and applications. The
consumer does not manage or control the
underlying cloud infrastructure but has control over
operating systems, storage, deployed applications,
and possibly limited control of select networking
components (e.g., host firewalls).
• IaaS contains the basic building
blocks for cloud IT.
• It typically provides access to
networking features, computers
(virtual or on dedicated
hardware), and data storage
space.
• IaaS gives you the highest level
of flexibility and management
control over your IT resources.
• It is most similar to the existing
IT resources with which many IT
departments and developers are
familiar.
Platform as a service

Platform as a Service (PaaS) - The capability

provided to the consumer is to deploy onto the
• PaaS removes the need for you to
cloud infrastructure consumer-created or acquired manage underlying infrastructure
applications created using programming languages
and tools supported by the provider. The consumer
(usually hardware and operating
does not manage or control the underlying cloud systems), and allows you to focus on
infrastructure including network, servers, operating
systems, or storage, but has control over the
the deployment and management of
deployed applications and possibly application your applications.
hosting environment configurations.
• This helps you be more efficient as
you don’t need to worry about
resource procurement, capacity
planning, software maintenance,
patching, or any of the other
undifferentiated heavy lifting
involved in running your application.
Software as a service
Software as a Service (SaaS) - The capability
provided to the consumer is to use the provider‟s
applications running on a cloud infrastructure. The
applications are accessible from various client
devices through a thin client interface such as a web
browser (e.g., web-based email). The consumer
does not manage or control the underlying cloud
infrastructure including network, servers, operating
systems, storage, or even individual application
capabilities, with the possible exception of limited
user-specific application configuration
• SaaS provides you with a complete
product that is run and managed by
the service provider.
• In most cases, people referring to
SaaS are referring to end-user
applications (such as web-based
email).
• With a SaaS offering, you don’t have
to think about how the service is
maintained or how the underlying
infrastructure is managed.
• You only need to think about how
you will use that particular
software.
What is the opportunity size in Cloud?

• Conventionally, software development

used to take any where between 3 months
to 3 years

• Infrastructure procurement has been major

bottleneck

• Development methodologies was not

focused on end to end immediate and
incremental value / outcome to customer

• Agile and DevOps methodology helps to

deliver application in 3 weeks using
“Sprints”

• In the world, more than 70% of companies

use mainframe, and those are not yet
touched to be transformed to Cloud. There
exists hue opportunities
Public Cloud market share
Cloud adoption

Born in Cloud Live in Cloud Transform in Cloud

(Cloud Native) (Modernization) (Transformation)
Segregation of responsibility in cloud
Responsibility control versus business value
Benefits of Cloud

Agility & Innovation, save Faster deployment

when you reserve (Deploy applications globally in
minutes)
Fast pace
Innovation
Cost saving, pay as you go.
Elasticity
Pay less by using more

Performance Availability Security

Reliability Scalability Low cost

 Understanding Cloud platform - AWS

52
AWS Global Infrastructure
AWS offers the largest global footprint in the market. No other cloud provider offers as many regions with
multiple Availability Zones, with 69 Availability Zones (AZs) within 22 geographic regions around the world,
and announced plans for 9 more AZs and three more Regions in Cape Town, Jakarta, and Milan
Typical Cloud computing services
Understanding regions, availability zones, Edge locations

• A “Region” is a geographical area, it is a

physical location in the world (Mumbai,
Singapore, Virginia, Australia etc.,). Each
region consists of two or more availability
zones
• An Availability zone may be several data
centers, but because they are close to
together, they are counted as 1 availability
zone
• Availability zone is one or more discrete data
centers, each with redundant power,
networking and connectivity, housed in
separate facilities
• Edge locations are end points, which are used
to caching content for fastest optimized
delivery
AWS Global Infrastructure

 AWS is a cloud computing platform which is globally available.

 The AWS Global Infrastructure delivers a cloud infrastructure companies
can depend on—no matter their size, changing needs, or challenges.
 The AWS Global Infrastructure is designed and built to deliver the most
flexible, reliable, scalable, and secure cloud computing environment with
the highest quality global network performance available today.
 Every component of the AWS infrastructure is designed and built for
redundancy and reliability, from regions to networking links to load
balancers to routers and firmware.
 AWS is available in 19 regions, and 57 availability zones in December
2018 and 5 more regions 15 more availability zones for 2019.
AWS Global Infrastructure

 The following are the components that make up the AWS infrastructure:
• Availability Zones
• Region
• Edge locations
• Regional Edge Caches
What is Amazon S3?

 Amazon Simple Storage Service is storage for the Internet. It is designed to make web-
scale computing easier for developers.
 Amazon S3 has a simple web services interface that you can use to store and retrieve any
amount of data, at any time, from anywhere on the web.
 It gives any developer access to the same highly scalable, reliable, fast, inexpensive data
storage infrastructure that Amazon uses to run its own global network of web sites.
 The service aims to maximize benefits of scale and to pass those benefits on to
developers.
Amazon EC2 (Elastic Compute Cloud)

 Amazon EC2 is a web service interface that provides resizable compute capacity
in the AWS cloud.
 It is designed for developers to have complete control over web-scaling and
computing resources.
 EC2 instances can be resized and the number of instances scaled up or down as
per our requirement.
 These instances can be launched in one or more geographical locations or
regions, and Availability Zones (AZs).
 Each region comprises of several AZs at distinct locations, connected
by low latency networks in the same region.
ELASTICITY
 The ability to acquire resources as you need them and release resources when you no longer need them ,In the
cloud, you want to do this automatically.
 Some services do this as part of their service: Amazon S3, Amazon SQS, Amazon SNS, Amazon SES, Amazon Aurora,
 Some require vertical scaling, like Amazon RDS.
 Others integrate with AWS Auto Scaling, like Amazon EC2, Amazon ECS, AWS Fargate, Amazon EKS, and Amazon
DynamoDB.
 Amazon Aurora Serverless and Amazon Athena also qualify as elastic.
 Elasticity allows you to match the supply of resources—which cost money—to demand. Because cloud resources are
paid for based on usage, matching needs to utilization is critical for cost optimization.
 Demand includes both external usage, such as the number of customers who visit a website over a given period, and
internal usage, such as an application team using development and test environments.
 There are two basic types of elasticity: time-based and volume-based.
 Time-based elasticity means turning off resources when they are not being used, such as a development
environment that is needed only during business hours.
 Volume-based elasticity means matching scale to the intensity of demand , whether that’s compute cores,
storage sizes, or throughput.
Amazon RDS
• Amazon Relational Database Service (Amazon RDS) is a web service that makes it easier to set up, operate, and
scale a relational database in the cloud. It provides cost-efficient, resizable capacity for an industry-standard
relational database and manages common database administration tasks.
• The Amazon Relational Database Service (RDS) enables developers to create and manage relational databases in
the cloud. As part of AWS, this service can integrate with Amazon’s NoSQL database tool, SimpleDB, supporting
applications that have relational and non-relational database needs.
• It also works with MySQL, Oracle, and Microsoft SQL for applications that already leverage these
database tools.
• Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational
database in the cloud
• It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as
hardware provisioning, database setup, patching and backups.
• It frees you to focus on your applications so you can give them the fast performance, high availability, security and
compatibility they need.
• Amazon RDS is available on several database instance types - optimized for memory, performance or I/O - and
provides you with six familiar database engines to choose from, including Amazon Aurora, PostgreSQL, MySQL,
MariaDB, Oracle Database, and SQL Server.
List of AWS applications (SaaS + PaaS)

To Handle message queue services faster – both synchronous and

SQS – Simple Queue services synchronous. SQS was the first service available in AWS.

It is a web service which makes it easy to set up, operate, and send a notification
SNS – Simple Notification
from the cloud
Services
API Gateway is a gateway that consists of a bunch of functions that create a
API Gateway server less functions

Amazon CloudFront is a web service that speeds up distribution of your static

Cloud Front and dynamic web content. CloudFront delivers your content through a
worldwide network of data centers called edge locations.
Amazon CloudWatch is a monitoring and management service that provides
Cloud Watch data and actionable insights for AWS, hybrid, and on-premises applications
and infrastructure resources.

An event in CloudTrail is the record of an activity in an AWS account. This

Cloud Trail activity can be an action taken by a user, role, or service that is monitorable by
CloudTrail. CloudTrail is enabled by default for your AWS account.
Understanding VPC

A virtual private cloud is an on-demand configurable pool of shared computing

resources allocated within a public cloud environment, providing a certain level of
isolation between the different organizations using the resources
Amazon Virtual Private Cloud

 Amazon Virtual Private Cloud (Amazon VPC) enables you to

launch AWS resources into a virtual network that you've defined.
 This virtual network closely resembles a traditional network that
you'd operate in your own data center, with the benefits of using
the scalable infrastructure of AWS.
 Amazon Virtual Private Cloud (Amazon VPC) lets you provision a
logically isolated section of the AWS Cloud where you can launch
AWS resources in a virtual network that you define.
 You can use both IPv4 and IPv6 in your VPC for secure and easy
access to resources and applications.
Understanding VPC

Public cloud
VPC A

VPC B

VPC Peering
HW Virtual Private
NW
Corporate DC
What is VPC Peering ?

 A VPC peering connection is a networking connection between two VPCs that

enables you to route traffic between them using private IPv4 addresses or IPv6
addresses.
 Instances in either VPC can communicate with each other as if they are within
the same network.
 You can create a VPC peering connection between your own VPCs, or with a VPC
in another AWS account. The VPCs can be in different regions (also known as an
inter-region VPC peering connection).
 A VPC peering connection helps you to facilitate the transfer of data.
 Cloud Security

67
Cloud provides security at various levels

Identity Access
Management Data security Network security

Platform Level
Physical security Host Security
security

Application Level Architecture level

Security Auditing & Reporting
security
IAM – Identify Access Management
• IAM allows you to manage users and their level of access to
the AWS console
• It allows you to set up users, groups, permissions, roles of a
company an grab access to different parts of AWS
• Very critical to understand how we manage / administers
users, roles, privileges and business in real life
• Centralized control of your account
• Shared access to your account
• Granular permissions
• Identity federation using Active directory for accessing other
applications ( Linked in, Face etc)
• Can enable Singe sign on
• Multi factor authentication
• Provide temporary access to users / devices where
necessary
• Allows you to set up your own password rotation policy
• Integrates with different AWS services. PCI DSS compliance
– for credit card details – framework
 Case study – Cloud Transformation

For purpose of learning, this case study has been prepared with least information
and data, just to reinforce understanding of how real cloud projects working in
large organizations
70
Industry perspective
• Broadly organizations implement digital transformation in three ways. Big Bang (all business, people, process and
platforms), Incremental business (be sure on the success to implement for a few business process or functions),
cloud first approach (modernize infrastructure for all business and realize cost benefit)
• A large UK bank wanted to be the #1 digital bank. Undertaking transformation big-bang
• A mortgage bank in US wanted to be a “Technology bank” and undertaking full scale transformation
• Modernize the core and differentiate at the front
• A large Australian telecom provider has strategy to change core and front end only for a identified business
process. See the success and broad base to all process
• Modernize the core process with platform replacement, Cloud infra
• Few retail and pharmacy companies are taking this approach
• Modernize the front end with digital technologies, so that incremental core modernization can happen later. Mainly
due to security and data concerns. An Ireland based insurance company decided not to buy third party cloud but
invest to develop their Infra with cloud attributes
• Mid sized financial services, health care and retail customers taking this approach
• Data privacy and security still a concern. Some large organizations, especially the financial services organizations
have dilemma of “benefits versus data”
• A large south African bank has taken minimalistic approach to cloud transformation
• Automation ( AI / ML / RPA ) and Agile / DevOps is fundamental requirement of organizations now
 Brief about customer business, broad digital objectives

Customer is a leading large retail and commercial bank providing Banking and
Insurance services to customers. Bank wanted to move into a Digital bank with
imperatives to increase revenue through increased customer satisfaction through digital
products and service offering
Digital Bank Increased business
Customer Satisfaction
Current Futuristic revenue
• To help customer make faster • Faster , better services • Digital business and advisory
buying decisions through digital channel services
• Known as distance friendly, • Customer retention and • Faster, cross functional
Digital banking increased portfolio with services collaboration
• Agility in customer services the bank through single window
• Faster products and services • Branchless banking services using digital
• Intuitive technology and • Anytime, anywhere and technologies
Robust technology any device services • Better customer reach
architecture to support future through data analysis & data
business visualization
 Technology Imperatives for transformation

• Bank has laid out strategy with business and technology imperatives align to banks decision
makers, strategic team of personas.

• The personas included CEO, CFO, CDO, CFO, CHRO, CSO, COO

From From
From From From
Long implementation Legacy architecture and
Fragmented interactions Information silos Static
cycles design
Digital Speed to market Innovation led Experience driven
First
To To To To
To
Rich, seamless, omni- Integrated, intelligent & Modern & extensible, Personalized, dynamic,
Agile and lean, cloud,
channel, digital informative single pane open APIs & digital, configurable contextual &
iterative delivery
experiences visibility composable relevant
How they implemented Cloud Transformation

Out of 8 Data center, 4 were migrated to AWS Cloud. 2

Data center consolidation strategy
were migrated to Azure and 2 were retained

Migration to AWS Cloud

Infrastructure moved
Migration to Azure Cloud
Application Migrated with least changes

• All Finance transformation application Application Re-engineered with changes on cloud

has been moved into Azure native architecture

Mainframe transformation (Re-engineering, reverse

Data Lake set up in Google cloud engineering)

Modernize Infrastructure, Application

How customer multi-cloud Operation Center looks like

Hybrid
AWS VMC Cloud
Ora
cle
Hosted & On
Azure Premise
Azure Data-Center
Stack GC
Digital Engineering Desk P
Billing/Mete
ring/Show
back
Traditional Infra Intelligent Ops
DC, IaaS PAAS DevOps IOTs as a Code Holmes BOTs
Process

• Assessment, Serverless • API Hub

compute
• Micro-services Enterprise Digital Operations Center • Orchestration
• Scripts & workflows • Automation
• Device interfacing • Analytics
 Thank you
3rd Year Celebration of DigitAge, 3rd Feb 2020

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