Redefining Employee

Experience
A Webinar on Job Recruitment and Employment Amidst
Pandemic

By: Ms. Hillary N. Balderas, RPm.

POLICIES RE. HEALTH COST CUTTING
CONDITIONS IN THE
WORKPLACE

REDUNDANCY

RETRENCHMENT

FREEZE HIRING
EMPLOYEE MORALE
CURRENT HIRING SITUATION IN THE NEW NORMAL

1. FIRE > HIRE

UNEMPLOYMENT STATISTICS LAID-OFF STATISTICS

Source: Data from Philippine Statistics Authority

Published by: https://www.rappler.com/business/unemployment-rate-philippines-march-2021
1. FIRE > HIRE
• Biggest challenge in recruitment
• Applicable to industries more susceptible to COVID-19 impact (travel and
tourism, hotels, bars, and restaurants, entertainment, business conferences, events
industry)
Challenges:
• Forced to reduce existing employee due to pandemic crisis
• How to spot good eggs?: Good eggs vs. bad eggs
• Discussion with the employees being laid-off
2. HIRE > FIRE
• Required to hire high volume of candidates to fill in some areas due to
high demand in services (shopping and delivery, grocery stores, online
learning companies, remote and communication companies, childcare
providers)
Challenges:
• Remote hiring (initial interview to onboarding)
• Long working hours required for the recruiters which can cause fatigue
3. DIFFICULTY GETTING APPLICATIONS
• Potential candidates reluctant in changing companies due to the uncertainty
during these times.
Challenges:
• Reassuring current employees and future candidates about the company’s
stability
• The idea of company rebranding
- opportunity to some, challenge to many
4. DIGITIZE RECRUITMENT PROCESS
• Adjustment from on-site to work from home situation
• Make tools available online and computed-assisted
• Introduction of Recruitment System
Challenges:
• Limitations of computer-assisted tools (unstable internet connection, system
restrictions)
• Not sustainable for small businesses and start-up companies
5. CUT HIRING COSTS
• Limited budget given to HR not only in the recruitment but also in other
facets
Challenges:
• Dependence on technology
• Reduced budget leads to reduced recruitment activities
• For those who are not capable of developing recruitment software, some
recruiters use social media to attract potential candidates.
 • Mental resiliency – is a defined as an
NEW SKILLS individual’s ability to successfully adapt to life tasks in
NEEEDED IN the face of social disadvantage or highly adverse
THE NEW conditions.
NORMAL • FORMULA:
WORLD • Cope + Grit + Emotional Intelligence + Sense =
RESILIENCE
NEW SKILLS Leadership Style –
NEEEDED IN THE adjustments from the strict to
NEW NORMAL a more open way of handling
WORLD people.
 • Be conversant with technology –
companies are force to upgrade their use of
NEW SKILLS technology to work in a contactless set-up.
NEEEDED IN • For face-to-face online chats and meetings, use
THE NEW apps such as Microsoft Teams, Google Meet,
NORMAL Zoom
WORLD • For interactions and ice breakers, use app like
kahoot and etc.
NEW SKILLS
• Out of the box thinking and
NEEEDED IN
THE NEW flexibility -
NORMAL Those employees who can produce complex and unique
WORLD ideas in these challenging times will stand out.
CURRENT TRAINING SITUATION IN THE NEW NORMAL
1. GROUP A, GROUP B METHOD
• Suitable set-up for companies who implemented skeletal workforce
Advantages:
• Participants set into a minimum number thus higher rate of concentration among audience
• Much greater interaction compared to distant/ remote learning.
Disadvantages:
• Time shortened in consideration with the existing curfew.
• Dividing participants into groups/batches suggests recurring trainings for only one course.
2. REMOTE TRAINING
• Done in work-from-home situations
Advantages:
• More convenient - training in the comfort of their homes
• No time restrictions
• Can accommodate huge number of participants
Disadvantages:
• Audience focus
• Interaction lowered
• Transfer of learning
 DIFFICULTIES IN CONDUCTING REMOTE TRAINING
1. Onboarding training for new employees – coaching new employees can be a challenge
to the line managers during remote training. Proximity changes the way how new
employees absorb learnings.
2. Staying on the same page – maintaining the pace for both parties can be quite difficult
in this situation
3. Staying on top of your mind – employee attendance and engaging training materials
does not ALL THE TIME guarantee an “on top of the mind” employee.
DIFFICULTIES IN CONDUCTING REMOTE TRAINING

• PRE-COVID times: Shadowing, orientation with the new colleagues, slowly getting into
the culture, getting a feel on the day-to-day work.
• During COVID: Launching innovative tools used for training such as:
 Off-the-shelf learning content/ E-Learning Portal
 The idea of microlearning – extract from the present task listing
 Maximize use of video newsletters (especially for introducing new SOPs or new
products)
TIPS IN APPLYING FOR A JOB

Identify your strength.

Build network.
Back it (strength) up by using examples and anecdotes.
Develop your brand.
Preparedness.
Ace interviews –
Speak confidently
Appearance
Observe Body language
 BODY LANGUAGES AND THEIR MEANING
• Arms crossed on the chest
- Defensive
- Disagreement on the person
you are communicating.
 BODY LANGUAGES AND THEIR MEANING
• Bitting of nails
- Nervousness
- Stress
- Insecurity
 BODY LANGUAGES AND THEIR MEANING
• Hand on cheek
- Lost in thought
- In deep concentration
 BODY LANGUAGES AND THEIR MEANING
• Finger tapping or drumming
- Tired
- Impatient
 BODY LANGUAGES AND THEIR MEANING
• Touching the nose
- Hiding something
- Lying about something
- Disbelief
- Rejection
 BODY LANGUAGES AND THEIR MEANING
• Rubbing of hands
- Excited
- Eager about something
 BODY LANGUAGES AND THEIR MEANING
• Placing fingertips together
- Demonstrates control
- Authority
 BODY LANGUAGES AND THEIR MEANING
• Locking of ankles
- Apprehension
- Nervousness
 BODY LANGUAGES AND THEIR MEANING
• Stroking the chin or beard
- Deep thought
- Trying to come up about
something
 BODY LANGUAGES AND THEIR MEANING
• Ear pulling
- Trying to decide but remains
indecisive
 BODY LANGUAGES AND THEIR MEANING
• Head nodding
- Submissive gesture of
agreement.
 BODY LANGUAGES AND THEIR MEANING
• Lint picking
- Disagreement of opinion
 BODY LANGUAGES AND THEIR MEANING
• Lowered head
- Shyness
- Timidity
 HOW THEY WILL KNOW THE BEST SUITABLE JOB
FOR THEM
 On the Job training – allow yourself to be trained in various facets of
selected field may it be in Industrial, Clinical, Educational field.

 Maximize your time learning – immerse your self with new ideas by
taking time to read on topics that naturally appeal to you.

 Ask your mentor.

MODIFICATIONS ON HOW PEOPLE WORK DURING
PANDEMIC
 Work From home (WFH) is a concept where
the employee can do his or her job from home.
Work from home gives flexible working hours
to the employee as well as the job for the
employer is done with ease.

 As most of the employers embrace the concept

of WFH set-up, there are still disadvantages in
type of work.

 Advantages: Work life balance, Cost Saving

(employer-employee), Convenience
 Disadvantages: Monitoring, Data Privacy,
System Infrastructure Cost, not all jobs are
suitable for work from home set up
MODIFICATIONS ON HOW PEOPLE WORK
DURING PANDEMIC
• Flexible working hours refers to the schedule which
allows employees to start and finish their workday
when they want.
• Advantages: Adaptability, Reduced Absenteeism,
Increased Efficiency, Less cost
• Disadvantages: Misuse of time, Monitoring, Mixed
emotions to the employees, cause unwanted stress to
the employees
 MODIFICATIONS ON HOW PEOPLE WORK
DURING PANDEMIC
• Skeletal workforce - pertains to a work
arrangement where a minimum number of
employees is required to man the office to
render service when full staffing is not
possible
• Advantages: Employees getting a feel of
working on site, good for employees who
thrive to work in an office environment
• Disadvantages: Unavoided contact
between employees, limited time of work
ADDITIONAL BENEFITS GIVEN TO THE
EMPLOYEES CUSTOMIZE
COVID-19
VACCINATION WORK FROM
COVERAGE HOME SET UP

FREE VITAMIN CASH ADVANCES

MEAL
ALLOWANCE SUPPLY
UTILITY
HEALTH WELLNESS ALLOWANCE
INSURANCE PERKS
SURPRISE
COVERAGE GROCERY
CASH
ASSISTANC PACKAGE
PERFORMANC E
E COMMUNICATION
APPRAISAL ALLOWANCE
BONUS