Qualities of a

Project Manager
 Effective Manager
• Effective managers are always good delegators.
• They can distribute tasks to their team as well as ensuring that their own
time is well used for management issues and important tasks.
• Employees that feel trusted are better placed to achieve their potential and
are given incentive to ensure that they perform well.
• It is important to build mutual trust between line managers and team
members, as this will enable delegation to happen more effectively.
 Skills of an Effective Manager
• Superior communication skills
• Leading with transparency and honesty
• Supporting your employees with clear direction and removing their road blocks for them
• Embracing technology
• An expert in the field
• Promoting cross-level and cross-functional collaboration
• Creating a productive and lively work environment
• Trusting your employees
 Superior Communication Skill
• A good manager is your classic communication expert. Promoting a work
environment where everyone feels valued and heard takes excellent
communication skills and practice.
• Frequent and effective communication through multiple channel (in-
person, email, phone, voice over IP) strengthen your ties with your
employees to encourage trust and limit conflict.
Leading with Transparency and Honesty
• Whenever possible, update your team on anything from small
successes/concerns to large restructuring possibilities so that they are
aware what’s going on at all times.
• Even if the issue at hand does not pertain directly to them, it helps to
assure that they are an integral part of the company and that their support
and understanding is valued.
Supporting Your Employees With Clear Direction
and Removing Their Roadblocks for Them
• You are on their side and they need to feel that all times.
• Be clear with your expectations for them – have them create S. M. A. R. T.
(Specific, Measurable, Achievable, Relevant, Time bound) goals or
something similar and go through it with them.
• Then help them succeed with all the (reasonable) requests for technology
or time that they need.
 Embracing Technology
• A good manager always keeps an eye out of technology that will promote
the productivity of the team.
• Though some employees may be resistant to change, the bottom line is
that technology may be able to take care of the more tedious aspects of
their job responsibilities, which frees up time to be more strategic in their
thinking.
 Motivating with Positive Feedback and
Recognition
• You can never praise someone too much! If an employee is doing a great
job, be sure to recognize it privately and in the general office space so that
he or she feels appreciated.
• At the same time, if there’s an employee that needs some improvement, let
them know that you’re aware of the situation and that you’re there to help
through constructive criticism. Never criticize in public.
 Expert in the Field
• Being a leader means also means that you need to have answers to some,
if not all, of the questions.
• A good manager is an authority in the industry and understands each role
of the company.
• Consider some training sessions for your team that allow you to share
some new strategies and refresh on methods to keep your team learning
from you.
 Mediating with Productivity and Calmness

• Unfortunately, many managers report that a large portion of their time goes toward conflict
resolution and mediating between employees and clients.
• Even if it’s more personal than business-related, do not ignore the emotions of your employees.
• Doing so will create unnecessary and possibly harmful distance between you and the employee,
eroding the trust in your relationship and compromising productivity in the workplace.
• When approached with a situation, be sure to stay calm and use the rules of effective
communication to resolve the issue – listen, question, facilitate and direct.
• Allow your employee to address their emotions and issues so you can help them move beyond it
with an effective solution and get back to productivity.
Promoting Cross-level and Cross-functional
Collaboration
• Many companies have their teams “working in silos”, where they only
immerse themselves in their process without greater understanding of
what’s happening in the company as a whole.
• Encourage employees to spend some time sharing with their other
departments or implement a mentorship program.
• On a recreational level, cross-team lunches or retreats do wonders for
employees getting to know each other.
 Creating a Productive and Lively Work
Environment
• Team spirit is wonderful thing. Make sure to set aside time for your
employees to get to know each other personally, such as small office
celebrations for birthdays, etc.
• At meetings, create team challenges to get their competitive juices going –
nothing bonds a team like a contest.
• Or have an employee set up a humor board where employees can
contribute jokes or funny pictures.
 Trusting Your Employees
• Micromanaging, unless specifically requested by your employee, is rarely
a good thing.
• After you’ve clearly laid the tasks and expectations, trust them to do the
best job they can.
• You are their leader and to acquire their trust, you must lead by example.
That’s all for today,
Chill, Don’t Stress
Yourself, and Smile
Elvin Joseph M. Comia, RCA
- Professor