Business Letter

Writing
 Session Outline
• Flashback of the previous lecture
• Today’s Topic: Business Letter Writing
• Styles of Business Letter Writing
• Rules for Writing Formal Letter
• Format
• Content
• Comprehension Check
• Negative Letter
• Practice Activity
• Inquiry Letter
• Practice Activity
• Quick Review
 Business Letter

• Used by organizations to communicate in a

professional way with customers,
companies, clients, etc.
• Used to convey information and messages
to customers.

• Business letter uses formal language and

specific format.
 Styles of Business Letter Writing

• Semi-Block

• Modified Block

• Full-Block
 Rules for Writing Formal Letter
Format
• Address

• Date

• Salutation or Greeting

• Ending a Letter
 Address
• Sender’s (Your) Address
• Top right-hand corner (Can be positioned to the left)
Examination Hall
A Block, UCP
Johar Town, Lahore

• Receiver’s Address
• On the left (starting below your address)
Examination Hall
C Block, UCP
Johar Town, Lahore
 Date
• On the right or the left on the line after Receiver’s address

• Write the month as a word

• Example:
Examination Hall
C-Block, UCP
Johar Town, Lahore
14th May, 2020
 Salutation or
Greeting
• Dear Sir or
Madam,
• Dear Mr. Hassan,
 Ending a Letter
• Yours Faithfully

• Yours Sincerely

• Your Signature
 Content of a Formal Letter
• First Paragraph
• Short
To make an inquiry, complaint, etc.
• Purpose

• Middle Paragraph
• Relevant information
• Essential information
• Clear and logical

• Last Paragraph
• Required Action ( refund, send you information, etc.)
 Comprehension Check

• What is a business letter?

• What components are included in the format of business letter?

• How should the content in a letter be presented?

Negative Letter

Delivers news
that the
audience does
not want to
hear, read, or
receive
 Negative
Letter (Full
Block)
 Practice Activity

You are a site engineer. Inform your

customer that his suggested map for the
house is not feasible due to soil salinity.
Inquiry Letter
 Practice Activity

You are an employee of Arena Architectures Firm.

Send an inquiry letter to your customer to know the
dimensions of TV lounge for his new house.
 QUICK
REVIEW!!!