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The Marketing Mix

The Marketing Mix


• The tools available to a business to gain the reaction it is seeking from
its target market in relation to its marketing objectives
• 7Ps – Price, Product, Promotion, Place, People, Process, Physical
Environment
• Traditional 4Ps extended to encompass growth of service industry
Product
Price
Promotion
Place
People
Process
Physical Environment
The Marketing Mix
• Blend of the mix depends upon:
• Marketing objectives
• Type of product
• Target market
• Market structure
• Rivals’ behaviour
• Global issues – culture/religion, etc.
• Marketing position
• Product portfolio
• Product lifecycle
• Boston Matrix
THE 7 P's Of Mc DONALDS'
PRODUCT:

Product portfolio
vegetarian and non-vegetarian burgers. The vegetarian burgers
like Veg surprise, salad sandwich, Mc Aloo Tikki Burger, Mc
veggie burger
Non-vegetarian burgers include Chicken Mc grill, Mc chicken
burger
Along with these french-fries, veg pizza mc puff, wrap chicken
Mexican, wrap paneer salsa, potato wedges, soft serve
pineapple and chocolate ice creams, Mc swirl soft drinks, coffee
and Mc shakes
PRICE:
• PLACE:
McD outlets are very evenly spread throughout the
country. Mc Donalds earlier does not offer home
delivery but now its outlets are very readily accessible
so they have started it. Mc Donalds also offers take
away drive through facilities.
• PROMOTION:
• PEOPLE:
• PHYSICAL EVIDENCE:
• PROCESS:
The food manufacturing process at Mc Donalds is completely transparent
i.e. the whole process is visible to the customers. In fact, the fast food
joint allows its customers to view and judge the hygienic standards at Mc
Donalds by allowing them to enter the area where the process takes
place. The customers are invited to check the ingredients used in food.

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