Technical Training

July 2020
Technical Training: Classification
Technical Capability
Compliance Training Role Based Training
Building

Basis the defined/required role based Unique capabilities across functions.

cGMP, Quality & Safety related, Eg: Incident Investigation, Technical Writing,
Scope training within each function
Six Sigma, Proj. Mgmt etc.

Responsibility Quality & Safety Respective departments / functions Human Resources

Regulatory
Mandatory Partial Minimal or Not Applicable
Adherence
Identification of unique roles; Creation
Need Identification
Prerequisites Regulatory guidelines; SOPs of Role Based Training Matrix;
Capability development
Training content basis RBTM

Limited Adequate
Design Flexibility Basis regulatory guidelines
Partial Periodic updates with latest trends

Linkage with HR Connect Career paths Career paths

Processes (Performance evaluation) Job advancements Job advancement & CLP

• Introduction of LMS and creation of
HR Intervention system governance model;
• Change management
• Support Business in enhancing the
delivery & effectiveness
• Training the internal trainers
• Continuous improvement
• Training compliance
• Enhancing capabilities in Operations
• Effective design & delivery
• Building a quality culture
• Improved engagement & brand equity

|2|
Possible HR Role & Partnership (1/3)

Technical Capability
Compliance Training Role Based Training
Building

• Identification & implementation of Integrated Learning Solution (LMS)

EFFORT

• Electronic system validation

• Digitization of SOPs for Computer Based Training
• Partnering in change management

• Online training administration (classroom and system based)

OUTCOMES
• Elimination of manual record keeping
• Management reports
• Improved compliance management
• Training effectiveness

|3|
Possible HR Role & Partnership (2/3)

Compliance Training Role Based Training Technical Capability

Building

Step 1 Identification of unique roles

• Unique role identification as per the org. structure for every function
• Creation of role catalog
• Examples:
• Operator, Supervisor, Manager (Production)
• Chemist, Team Leader, QC Manager (QC)

Step 2 Training Matrix, Curriculum & Delivery Support

• Creating training matrix for all identified unique roles for induction training (new hire or
movement), mandatory training, role based training and for need based training
• Blended delivery – Online, classroom, OJT, Projects etc.
• Trainer identification and certification

|4|
Possible HR Role & Partnership (3/3)
Technical Capability
Compliance Training Role Based Training Building

Supervisory & mid-management Standard programs across Blended program delivery

Needs from IDPs & feedback TGO with emphasis on ‘live
from leaders Executive Sponsorship projects’

Option 1: Identification & development of internal experts for design

& delivery; Continuous development of Experts Training Effectiveness
Option 2: External engagement & acquiring off-the-shelf programs

Building capable talent with high engagement to deliver business objectives and adhere to the
regulatory norms/guidelines

|5|
Thank You!