⚫ With advancements of technology the output from a business process can be enhanced. i.e Sales automation etc.. ⚫Self serving counters. ⚫Sale points. ⚫Online Buying. Legal Requirements ⚫ When technology advances business needs changes and so does changes in regulations and laws happens as per that change. ⚫ Privacy rules in social media Control . ⚫ Facebook political campaign control ⚫ Facebook hate speech control.