Roundtable

presentation
L E A D E R S H I P

Name & Last name

My role in SGS
S A F E T Y

Time in SGS

Today’s expectation (s)

Something Personal
My favorite music band,
my last vacation destination

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 Are you able
to answer these ?

01
L E A D E R S H I P

How does your Leadership impact on safety performance ?

02 What is the difference between Leadership and a Safety Leadership ?

S A F E T Y

03 What does a culture of “caring” look like ?

04 When will you become a great Safety Leader ?

2
05 What is my personal commitment to Safety Leadership after today ?
L E A D E R S H I P

What are the

3 more important
S A F E T Y

things in your life ?

3
 Where we are
Our Journey

No Formal Interest
L E A D E R S H I P

Reactive Era
Number of Injuries
S A F E T Y

Preventive Era

Time
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 Several improvement actions have been
engaged within the group since years
SGS TRIR/LTIR (1M)
2016 - 2021
L E A D E R S H I P

2.67

2.16
2 2.04
S A F E T Y

1.86
1.82
TRIR 2023
Target 1.63
TRIR
1.33 1.28
1.26
1.13 1.19 1.09

TRIR 2023
Target 1.13
LTIR = 209 (No.LTI)

2016 2017 2018 2019 2020 2021

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 209 209
L E A D E R S H I P
S A F E T Y

How much we should reduce

this year ?
6
7
S A F E T Y L E A D E R S H I P
8
S A F E T Y L E A D E R S H I P

Title
 It is the time
to focus on culture
No Formal Interest
L E A D E R S H I P

Reactive Era
The way we do
Number of Injuries

things around here

S A F E T Y

Preventive Era

Cultural Era
Leadership, Human & Organizational
factors

Time
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 How does your leadership
impact on performance ?

90% of injuries come from unsafe behaviours

L E A D E R S H I P

To break the plateau we need to focus on behaviours

Also, people behave based on their Leaders´ expectations

S A F E T Y

Leader´s actions have significant impact on behaviours

(give example, followers)

Safety leadership cannot be delegated

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L E A D E R S H I P

Actions speak
S A F E T Y

so loudly that I cannot

hear what you say
RALPH WALDO EMERSON

11
L E A D E R S H I P

Which leader
will you follow ?
S A F E T Y

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 What type of Leader ?
L E A D E R S H I P

E A IB
S A F E T Y

Expertise Authority Influencing Behaviour ?

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 What type of Leader ?

E A IB
L E A D E R S H I P
S A F E T Y

Expertise Authority Influencing Behaviour ?

What is missing ?
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 What type of Leader ?

E A X IB
L E A D E R S H I P
S A F E T Y

Expertise Authority Magic Influencing Behaviour ?

Ingredient

Magic Ingredient = We Care

15
 Safety Leaders ensure everyone
goes home safe
L E A D E R S H I P
S A F E T Y

16
L E A D E R S H I P

Envisioning the future:

Leaders who care !
S A F E T Y

Exercice

17
 The results from the global oi survey allowed us to reflect
upon peoples´ beliefs, feelings and emotions
L E A D E R S H I P

31%
of the Victims of Accidents, say their
46%
feel that risks are sometimes
25%
say they don’t discuss OI issues
S A F E T Y

concerns & suggestions are not always overlooked to get the job done with their Managers
addressed swiftly and effectively

28%
say that Disciplinary Actions are not
consistently taken for OI Violations
18%
of the Victims of Accidents,
say their Managers are not exemplary
45%
Employees feel that we are care more about Accident
Data than their own Health and Safety

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 On our journey towards
our new oi vision 03.

Learn it, own it, be it Being

02. the OI Vision.
L E A D E R S H I P

Principles embedded in the culture

Owning created by Safety Leaders
01. The OI Vision through Safety Leaders
practicing the principles
Learning in high influence moments
What is the OI Vision how
S A F E T Y

to integrate the guiding principles

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 Great Safety Leaders Expectations

MAINTAIN GIVE AND

L E A D E R S H I P

SAFETY FOCUS RECEIVE FEEDBACK

S A F E T Y

? PROMOTE A JUST AND

FAIR ENVIRONMENT

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 Great Safety Leaders
Maintain Safety Focus What is expected How to achieve

Using
L E A D E R S H I P

Encourage Safe Start

hazard reporting
Knowing very
well the risks me Adress people’s
or my team are suggestions timely
exposed to
Hazards /
risks corrective
S A F E T Y

actions are closed

Conduct Maintain
effective
observations
Safety
Focus

Developing risk Ensure

awareness All Risks are
in others well manages Known risks
Encourage are in alard
others to category
intervene

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 Over 90% of injuries
are caused by unsafe
behaviors…
L E A D E R S H I P

10%
Unsafe Conditions
S A F E T Y

Reactions of people
Positions of people

VS
Personal Protective Equipment
Housekeeping

90% Procedures

Unsafe Behaviour … not conditions and equipment

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 Culture of Anticipation
Fatality
Slips and falls on the ground
Reaction

fracturing his skull resulting in a fatality

L E A D E R S H I P

Lost Work Day Case (LWC)

Slips and falls to ground and fractures his legs

Restricted Work Day Case

Medical Treatment Case
S A F E T Y

Slips and falls to ground and sprains his ankles

First Aid Treatment Incidents

Without Injury
Slips, but holds on to beam
Anticipation

Unsafe Acts Unsafe

Conditions created by People
No fall protection / No scaffolding

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 Observations do not try
catch people doing something wrong !

Focuses attention on safety

L E A D E R S H I P

Shows how well safety is understood and applied

Helps clarifies safety standards

S A F E T Y

Identified where people take risks

Prevent injuries

Visibly demostrates management commitment

Standards are checked, clarified,

challenged, discussed and upgrated

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 Observation is only
effective if we intervene
L E A D E R S H I P

When someone is working safely,

we recognize
S A F E T Y

When someone is working unsafely,

he/she should be stopped,
and the behavior corrected

How to intervene ?
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 To give feedback, Why don’t people
give feedback ?
people must have
They don’t how to
the right mindset Fear of confrontation
L E A D E R S H I P

Ashamed of admitting mistakes

This means, moving away from fear
to an understating that Feedback is a gift. No time for it
S A F E T Y

Beliefs for
successful feedback
Feedback is a gift and a right
A high talent environment
demands specific, regular feedback
Feedback has business benefits
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L E A D E R S H I P

Which skill would make a great Safety Leader

promote Safety
Butwith
Connect
weWe impact
atfeel datain
emotional
hear
emotions these routines ?
level
S A F E T Y

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 A great Safety Leader
Communicates Affectively “Team, I will now explain what are the revamped
organization´s goals, the strategic plan and new KPIs to
measure success.”
Logos - Inform Ethos - Influence
L E A D E R S H I P

Logic, concrete facts, Credibility, way of being

evidence, history,
context
“I am no exception in this situation and I feel
disappointed when I not able to pickup my kid from
school. I would like to have one-to-one meetings with
each of you, to ensure we are all comfortable with the
S A F E T Y

plan.”

“This plan is aimed to help you manage stress in your

worklives and, I want to ensure that remote workers
remain engaged. I have talked to some of you during my
Pathos - Inspire lab visits and I know how the pressure is impacting
Heart, passion, empathy directly your families.”

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 50
We need to create a culture
in which behaving safely is the norm

50%
L E A D E R S H I P
S A F E T Y

Feel that risks are sometimes

overlooked to get the job done
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 Scenario 1
Part 1

Situation
L E A D E R S H I P

You are John, the X Manager.

You planned your LV to a Health & Science lab

In the lab, you observe Anna, stepping onto a storage case to

reach out a solution, instead of getting on a step ladder.

Anna needs to dilute a corrosive chemical.

S A F E T Y

The diluting solution is out of reach for her.

Instructions

Observe and Intervene

by giving constructing feedback

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 My 3 Commitments
WHY WHEN
L E A D E R S H I P

My team will see my passion

01.
and commitment for safety. Now, by signing the Vision Poster
I will take ownership of the OI
I will rolemodel Safety Team meeting next Monday Morning
Vision and share it with my team
Leadership with my team
S A F E T Y

Peer to peer – in one month, to receive

Example I want to share this practice with my feedback on my Safety Leadership
development
I will setup one peer to peer feedback and colleagues to raise awareness on
improvement opportunities Upward – during the next two weeks, to
one upward feedback sessions give feedback to my Manager
Urban Air Mobility
Huge investments despite deep structural
challenges to the industry

Capital Raised:
Example Starting from next week
I want walk the talk and empower all
I will conduct 1 observation / week, applying the safe and During one month.
employees in observing behaviors Then will re-assess the frequency
$1B unsafe$1.6B $830M
approaches for intervention as needed
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