BSBINN601

Lead and m a n a g e organizational change

Student Name – Kanwar Singh

Student ID No, 212092001
Clipper Parcels.
 Identify reform aims and specify:

1. To keep the workforce motivated.

2. Training employees to assist people grasp strategic
organizational objectives and appreciate change.
3. Remove issues of industrial relations.
4. Train drivers and staff in order to comprehend
technologies like PDA and GPS.
 a)who/what is impacted

o Drivers and their motivation will be

affected mainly in the organization's
working environment.
o Drivers with PDA/GPS devices and a
driving/truck policy are strongly
unionized.
 b)how they are impacted

𝗈As drivers oppose this transiti on by

emphasizing grounds of confi dence and
are used to working in two
Politics of drivers. to help people grasp the
organization's aims and educate and promote
their personal transformation.
 c)when the impacts will be realised

· In the first quarter of 2018, the impact

will be realized. In the first quarter,
the change or management job will
take place to meet its strategic
objectives
Identify the transformation objectives you identified with the
strategic objectives of the organisation.
As the organisation aims to expand its company through the
development of an integrated distribution management strategy
and the use of GPS and PDA devices; the specified goals for
change are simplified and synchronised with a consistent
motivated workforce. Not only will it teach and support welcome
change by the use of new technologies, it will also encourage
personnel to grow and develop. Making them realise the one
driver/truck policy will enhance their performance and
incentives
Conduct a study of cost-benefit
needs for change.
Include:o The cost and benefit
calculation of a project is done
and the projected earnings are
analysed
 the change requirements

o Including Project Manager, Life Gates

Trainer and PDA/GPS Trainer for
transformation and workforce education.
 the costs of changes

· P r o j e c t M a n a g e r w i t h a w o r k ti m e

o f 9 9 d o l l a r s p e r h o u r f o r t h e fi r s t

t w o w e e k s ( 4 0 h o u r s p e r

w e e k ) . T o g e t h e r w i t h L i f e G a t e s a n d

P D A / G P S T r a i n e r o H a l f - d a y t r a i n e r

4 h o u r s w i t h $ 1 4 9 / h o u r t o t a l c o s t .
 the costs of changes

COST PER HOUR TOTAL COST NOTES

PROJECT $99 $1199 40 hours per week
ANALYST for two weeks, then
8 hours per week till
the end of the quarter
PDA/GPS Trainer $149 $599 Half day session
Lift Gates Trainer $149 $599 Half Day session
Total Cost of   $13117  
reform
 ris ks
𝗈 High staff turnover.
𝗈 The risk of significant delays in

delivering couriers
𝗈 De-motivation and dissatisfied

employees.
𝗈 Significant effect of union on

organisation strategies.
𝗈 Failure or poor use of technology.
 the possible benefits of each change

� The potential benefits of using a second

�
driver for eight new trucks to be included in
the fleet, including a single driver / truck.
The profits of these strategic objectives
should rise $200,000
assessment of the benefits against the costs and risks

BENEFITS PER TOTAL NOTES

ANNUM SAVINGS
Dri ver’s $45,000 $360,000 Eight New
Sa l a r y Trucks to
be
included ,
thus
avoidance
of hiring
new
drivers.
Total $360,000
Be nefi ts
 feasible (F)
𝗈 Culture Change: Feasible (F)
𝗈 Employee Relationship Management:
Maybe Feasible (F)

m a y b e fea sibl e ( M F )
𝗈 People Centred Change: Maybe Feasible
(MF)
𝗈 Personal Change: Maybe Feasible (MF)
Undertake a risk analysis of the change
requirements
RISK BUSINESS SEVERITY LIKELIHOO L E V EL O F SIGNIFICA
AREA D CONTROL NCE
SEVERITY
+LEVEL
+LIKELIHO
OD
R i s k in Operations 2 4 4 10
De l a y s
High Employee 2 3 4 9
Turnover
Rate
De - Employee 3 4 1 7
moti v ati o n
of
E mp l o y e e s
Failure of Technology 2 4 3 9
u s a g e of
technology
I m pa ct of
Unio n o n Employee 3 4 1 8
Org
Strategy
 identify mitigation strategy.
 o risk risk The mitigation strategy must take
account of the overall degree of importance. The
high risk score should be given priority.
 The mitigation strategy should involve enough
timely training and handling issues themselves and
within a certain time frame.
 6. Develop a change management project
plan

o The process of change management should take five

steps with the expansion of the organization and
business processes need to be redesigned. As is the
business process and the policies revamped The
organizational impact not only on the organization
must be understandable Activities, but also on staff
Develop a change management project
plan
 A. Stakeholder Management

 Truck drivers, CFO, GM, HR, office staff, sales team, union and
customers are among the major parties engaged. The top
management is familiar with and will extend and expand the
union. They dedicate themselves to grow with employees and
commit themselves not just to educating people about
technology, but also to developing and motivating themselves.
Measuring and Reporting Strategy
 Communication Plan
o Not just the truck drivers but also all workers are involved in

t h e awa re n e s s ca m p a i g n .Th e m es s a ge wi l l n o t o n l y a d d re ss

s t r a t e g i c o b j e c ti v e s , a s p e c t s o f t e c h n o l o g y c h a n g e a n d i s s u e s

r e l a t e d t o o p e r a ti o n a l c h a n g e s , b u t w i l l a l s o f o c u s o n t h e

t r a i n i n g , p l a n , p e r f o r m a n c e a n d r e c o g n i ti o n o f s t a ff .

C o m m u n i c a ti o n w i l l t a k e p l a c e e v e r y w e e k , t w o m o n t h s , m o n t h l y

a n d e v e r y q u a r t e r . E - m a i l , m e e ti n g a n d o r a l p r e s e n t a ti o n s a n d

c o n v e r s a ti o n s a r e t h e w a y t o c o m m u n i c a t e . T h e p e r s o n i n c h a r g e

o f d i s t r i b u ti n g t h e e x a c t i n f o r m a ti o n i s t o t a l l y r e s p o n s i b l e . S o m e

s t a ff m a y o r m a y n o t p a r ti c i p a t e i n a l l o r a l c o n v e r s a ti o n s b u t i n

lorries.𝗈 drivers and upper management must be present for all open
discussions
Education Training Plan
Student name – KANWAR SINGH
STUDENT ID - 212092001
Thank you