Professional Documents
Culture Documents
THINKING
TRAINING
For Internal Auditor
Base On ISO 9001:2015
Introduction Of Trainer
TOYO GUSTAMAN
• QC/QA Dept. Senior Supervisor Of PT. Vuteq Indonesia
• Lead Auditor Internal Of PT. Vuteq Indonesia
JOB EXPERIENCE :
4.4.1 (F) Quality Management System And Its Processes Shall Address The Risks And Opportunities As Determined In Accordance With The
Requirements Of 6.1.
5.1.1 (D) Leadership Shall Promote The Use Of The Process Approach And Risk-based Thinking
5.1.2 Customer Focus -Ensure The Risks And Opportunities That Can Affect Conformity Of Products And Services And The Ability To
Enhance
Customer Satisfaction Are Determined And Addressed
6.1.1 While Planning Determine The Risks And Opportunities That Need To Be Addressed To:
a) Give Assurance That The Quality Management System Can Achieve Its Intended Result(s);
b) Enhance Desirable Effects;
c) Prevent, Or Reduce, Undesired Effects;
d) Achieve Improvement
6.1.1 The Organization Shall Determine The Risks And Opportunities, Related To Its Environmental Aspects (See 6.1.2), Compliance
Obligations (See 6.1.3) And Other Issues And Requirements, Identified In 4.1 And 4.2, That
Need To Be Addressed To:
• Give Assurance That The Environmental Management System Can Achieve Its Intended Outcomes;
• Prevent Or Reduce Undesired Effects, Including The Potential For External Environmental Conditions To Affect The
Organization;
• Achieve Continual Improvement.
6.1.1 The Organization Shall Maintain Documented Information Of Its Risks And Opportunities That Need To Be Addressed And
Process(es) Needed In 6.1.1 To 6.1.4, To The Extent Necessary To Have Confidence They Are Carried Out As Planned
6.2.1 The Organization Shall Establish Environmental Objectives At Relevant Functions And Levels, Taking Into Account The
Organization’s Significant Environmental Aspects And Associated Compliance Obligations, And Considering Its Risks And Opportunities.
Review Changes In Risks And Opportunities In MRM
Note: 6.1.2 Significant Environmental Aspects Can Result In Risks And Opportunities Associated With Either Adverse Environmental
Impacts
(Threats) Or Beneficial Environmental Impacts (Opportunities).
Note: 6.1.3 Compliance Obligations Can Result In Risks And Opportunities To The Organization
.
What Is Risk?
.
How to Identify Risk & Opportunities?
SWOT Analysis
PESTLE Analysis
Brainstorming
Surveys
Interviews
Historical data on Failures
Organization's Records
How to Identify Risk & Opportunities?
SWOT Analysis
PESTLE Analysis
Brainstorming
Surveys
Interviews
Historical data on Failures
Organization's Records
Professional Expertise
On-Site Investigations
SWOT ANALYSIS
PESTLE ANALYSIS
PESTLE ANALYSIS
SWOT ANALYSIS ORGANIZATION
SWOT ANALYSIS QC/QA PROCESS
SWOT ANALYSIS PRODUCT
RISK ASSESMENT
RISK ASSESMENT
AS/NZS 4360:1999
DAMPAK Kemungkinan Terjadinya Risiko Dampak Terhadap Pencapaian
A Hampir pasti 1 Tidak significant
1 2 3 4 5 C 3
PROBABILITAS
E 5
B M H H E E Jarang terjadi Sangat Parah
C L M H E E
D L L M H E E Resiko Extreme, sangat mendesak, perlu penanganan segera
• Avoiding Risk
• Taking Risk in order to pursue an opportunity
• Eliminating the Risk source
• Changing the likelihood or consequences
• Sharing the Risk
• Retaining Risk by informed decision
RISK ASSESMENT
RISK ASSESMENT
WHERE TO START ?
4.1 & 4.2 Needs & Expectation Of Interested Parties