ORGANISATION

BEHAVIOUR
 COMPANIES UNDER
STUDY
 Canara HSBC  Bharti Airtel
Oriental Bank of Limited commonly
Commerce (OBC) known as airtel
Life Insurance Co.
Ltd.
 Canara HSBC Oriental Bank
of Commerce (OBC) Life
Insurance Co. Ltd.,
 Canara HSBC Oriental Bank of Commerce
(OBC) Life Insurance Co. Ltd., a partnership
between two of India’s largest nationalized banks -
Canara Bank and OBC - and HSBC Insurance (Asia
Pacific) Holding Ltd has become operational from
16th June 2008.

The new company, headquartered in Gurgaon, is

capitalized at Rs 325 crore ($81 million). While
Canara Bank holds the majority 51 per cent stake in
the company, HSBC and OBC hold 26 per cent and
23 per cent respectively.
 Bharti Airtel Limited
 Bharti Airtel Limited commonly known
as airtel, is an
Indian telecommunications company that
operates in 19 countries across South
Asia, Africa and the Channel Islands.
 It operates a GSM network in all countries,
providing 2G or 3G services depending upon
the country of operation.
 Airtel is the fifth largest telecom operator in
the world with over 207.8 million subscribers
across 19 countries at the end of 2010.
 Bharti Airtel Limited
(cont.)
 It is the largest cellular service
provider in India, with over 152.5
million subscribers at the end of 2010.
 Airtel is the 3rd largest in-country
mobile operator by subscriber base,
behind China Mobile and China Unicom.
 TRAITS TO BE COMPARED
 Various motivational tools and
techniques employed by the
management
 Work environment and employee
satisfaction
 Organization Structure
 Organization Culture
 MOTIVATIONAL TOOLS
AND TECHNIQUES
 HSBC employs varied variety
of tools and techniques to
motivate the employees. It
includes:
 Rewards and recognition
 Promotions
 Employee insurance cover
 Medical insurance
 Challenging projects and
work assignments
 Bonus payment
 Painting competition
 Cycling competition
 Quizzes
 Airtel also employ the
same kind of techniques,
which includes:
 Rewards and recognition
 Promotions
 Employee insurance cover
 Medical insurance
 Challenging projects and
work assignments
 Bonus
 Quiz
 WORK ENVIRONMENT
 The work environment at
HSBC is neither too formal
nor too informal.
 It is an employee friendly
atmosphere where
employees can freely
express themselves and
get job satisfaction.
 At airtel employees get the
proper compensation for
the work they do. They
are paid adequate salary
and the monetary and non
monetary incentives.
 They also get
opportunities for the
promotion.
 The strategy here is to
provide the total security,
not only from the external
threat but internal threat
as well.
WORK ENVIRONMENT
(cont.)
 They opt for the
open door policy;
any employee can
go to his superior
and talk to him not
only about the work
but personal as well.
EMPLOYEE SATISFACTION

 at HDFC Majority of the  At airtel also the

workforce is quite employees are satisfied.
satisfied with their jobs  They enjoy high
here and with the kind amount of authority and
of authority and responsibility.
responsibility which is  Company pays them
entrusted upon them.
according to work done.
 The organization also And the employees are
takes various steps to highly satisfied with the
keep the workforce kind of remuneration
highly motivated and and other benefits that
contented with the job. they get.
 ORGANIZATION
STRUCTURE
 Both the companies have a delegated
authority structure or a decentralized
structure. In this, the power of decision
making is delegated at all levels and not
just concentrated at the top most level.
 ORGANIZATION
STRUCTURE (cont.)
 The structure at  But airtel has the
HSBC comprises of managing Chairman,
THE CEO, Direct who has presidents
reporters to the and other directors
CEO, Senior Vice under him, who
Presidents, Vice report directly to
Presidents, Assistant him.
Vice President,
Manager and
Employees.
ORGANISATION CULTURE
 The culture in both of the organizations
is composed by people who come from
varied educational, regional and
religious backgrounds.
 There exists cultural assimilation and
hence an integration of all these
aspects. There is no local influence.
ORGANISATION CULTURE
(cont.)
 But airtel has some loop hole in their
culture, those loop holes are mentioned
here:
 - Very political environment, which is
certainly unnecessary
- Unprofessional (babu) culture
- Spineless HR system
- Low work life balance