Unit 4: TOUR OPERATORS

1. Definitions of T.O
2. Types of T.O
3. Functions of T.O (Ex1 - Nearpod)
4. Challenges for T.O
5. Significances of T.O
6. Package tours (Ex2 – GG Classroom)
7. Practice
 Society/ Culture

Environment Economy
TOURISM SERVICES
SUPPLIERS
Destinations Accommo
TOURISM
PROMOTERS -dations

Tour
operators
TRAVELERS

Travel agents
Foods
& drinks
Transportations
Attractions/
entertainment

Politics
 TOURISM PROMOTERS
Tour Operators Travel agents

Variety of Services
Package tours (reserving, ticketing,
providing information,
package tours…

Markup Commission
 DISTRIBUTION CHANNELS
Service Service Service
Provider Provider Provider

Tour
operator
Tour
operator

Travel
agent

Customer Customer Customer

 Definitions
A cruise in Ha Long?

https://vietnamamazingtours.com/halong-cruises/
 Definitions
Tour operator is an organization, firm or
company who buys individual travel components
(transport, accommodation, food, recreational
services…) separately from their suppliers and
combines them into a package tour, which is
sold with their own price tag to the public
directly or through middlemen (travel agencies).
Types of Tour Operators
 Types of Tour Operators
Inbound Tour Operators
receive foreign guests, clients/tourists and
handle arrangements in the host country

Kichi Japan
 Types of Tour Operators
Outbound Tour Operators
promote tours for foreign destinations, maybe
business tour or leisure tour
 Types of Tour Operators
Domestic Tour Operators
assemble, combine tourist components into
inclusive tours and sell it to the domestic travelers
 Types of Tour Operators
Ground Operators/Destination Management Companies
commonly known as handling agencies ; organize tour
arrangements for incoming tourists on the behalf of
overseas operators

Kichi Japan
 Functions of Tour Operators
• Planning a Tour
• Making a Tour Package
• Arranging a Tour
• Travel Information
• Reservation
• Travel Management
• Option Evaluation
• Promotion
• Sales and Marketing
• Taking Care of Glitch
 Roles of Tour Operators
• create tourist products, promote them and
finally sell them to tourist
• provide tourist products at cheap price.
• save tourists time and money.
• provide immediate support system at host
country as well as foreign land
 Challenges for tour operators
What are challenges for tour operators in the
modern society?
Note: Write your full name in the bar of Name/
nickname
e.g.
Now, go to join.nearpod.com and enter the code
to join a session
OUTBREAK OF COVID 19
Challenges always go with Possibilities!
If you were the hotel owner, what would you do?
I can turn my hotel into a place of quarantine.
I can turn my hotel into a place for isolated
residents.
Challenges for Tour Operators
 Tour Package
• Tour package/ package
holiday refers to a pre-
arrangement, prepaid
trip that combines two
or more travel
components like
transport,
accommodation, and
other services.
Types of Tour Packages
 Significances of Tour Package
Tour package is beneficial to travel companies, travelers,
destinations and other organizations which are directly or
indirectly involved in the tourism business.
The main benefits are:
• Time Saver
• Increase the seasonality of a destination cost/price
• Earn foreign currency
• Better quality of products
• Professional services
• Wide-variety of the tour package
• Provide bulk business to organizers
 Practice
Task 1. Do the quiz in your Google Classroom
You have 6 minutes and you can do it only once.
 Practice
Task 2. Work with your partners to create a
package tour to a certain place. You should
include the following details:
- General information (Destination, Duration,
Price, etc.)
- Itinerary
- Inclusions, Exclusions and other Policies
- Contact
 Homework
Work with your partners to design a tour flyer to a certain
place.
You should include the following details:
- Name of your company with slogan
- Photos
- General information (Destination, Duration, Price, etc.)
- Itinerary
- Inclusions, Exclusions and other Policies
- Contact (full name of group members)
Product: A4, .pdf, informative