CHAPTER 1

THE ROLE OF HUMAN

RESOURCES
 A. BACKGROUND

• Human resource management is a process of dealing with various problems in the scope of
employees, laborers, managers and other workers to be able to support the activities of the
organization or company in order to achieve predetermined goals. Therefore managers must
ensure that the company or an organization has the right workforce at the right place, and at the
right time, who has the ability to complete tasks that will help the company achieve its overall
goals effectively and efficiently.
 • Every organization, large or small, uses a variety of
capital to make the business work. Capital includes
cash, valuables, or goods used to generate income for a
business. For example, a retail store uses registers and
inventory, while a consulting firm may have
DEFINITION proprietary software or buildings. No matter the
industry, all companies have one thing in common:
they must have people to make their capital work for
them. This will be our focus throughout the text:
generation of revenue through the use of people’s skills
and abilities.
 It is necessary to know the role of the presence of
the human resource management department in a
company is as follows :
• Advisory or Counseling Role
• a. Staffing

B. ROLE OF HR • b. Training & development

• c. Performance Evaluation

• Service Role
• Control Role
• a. Compensation
• b. Safety and health
 • Activities related to HR Management generally include
:
• (1) Organizational Design
• (2) Staffing
  • (3) Reward System, benefits, and compliance
C. SCOPE
• (4) Performance Management
• (5) Employee and Organizational Development
• (6) Communication and Public Relations.
 • One of the main factors of a successful manager
or human resource manager (HR) is the hope to
deal with various situations.
 
• Communication skills.
D. SKILLS
NEEDED FOR • Organizational skills.

HRM • Decision-making skills.

• Training and developmental skills.
• Budgeting skills.
• Empathetic skills.
 E. HRM CHALLENGES

This section will discuss some of the challenges of HRM :

Containing Cost

Technology

The Economy

Social and culture

 • Of all the resources available in the organization, human
resources are the most important and very decisive. All the
potential of human resources is very influential on the
organization's efforts to achieve goals. and It can be understood
CONCLUSION that all organizational activities in achieving its goals depend on
the humans who manage the organization. Therefore, employees
must be managed properly so that they can assist the organization
in achieving the organizational goals that have been determined.
To achieve the objectives of human resource management carried
out by HR managers, line managers and outsourcing.
THANK YOU