Course Code:19BMC209B

Course Title: Management Information

Systems

Course Leader

Mrs. Savitha Kulkarni

savitha.ms.mc@msruas.ac.in

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 Course Code: 19BMC209B

Course Title: Management Information Systems

Session 2: Changing Environment and its impact on Business

Course Leader:

Ms. Savitha Kulkarni

Email:
savitha.ms.mc@msruas.ac.in
2 2
 Session
Objectives
At the end of this session, student will be able to:
• Discuss the different types of information systems

• Discuss the changing environment and its impact on

Business

3 3
 Session
Contents
• Qualities of Information

• Activities in an Information
System
• Management Challenges

• Contemporary approaches to IS

• Types of Information Systems

4 4
 Qualities of
• Accurate Information
• Complete

• Trustworth
y
Timely
•
• Up to date

• Relevant

• Brief

• Significance
understandable
5 5
 Activities in an Information
System

INPUT PROCESS OUTPUT

FEEDBACK

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Faculty
©M. S. of Management
Ramaiah andofCommerce
University Applied Sciences © Ramaiah University of Applied Sciences
 Management Challenges
• Design competitive and effective
systems
Understand system requirements of global business
•
environment
• Create information architecture that
supports
organisation’s goal

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 Management
Challenges
• Determine business value of information
systems
Design systems people can control, understand
•
and use in a socially, ethically responsible manner

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 Information
Systems

ORGANIZATIONS TECHNOLOGY

INFORMATIO
N
SYSTEMS

MANAGEMENT

9 9
 Contemporary approaches to
IS
TECHNICAL APPROACHES

COMPUTER
OPERATIONS
SCIENCE
RESEARCH
MANAGEMENT
SCIENCE
MIS
SOCIOLOGY

PSYCHOLOG POLITICAL SCIENCE

Y
BEHAVIORAL
APPROACHES 10 10
 Examples of Information
Systems

• An inventory control system

• An order entry system

• A production scheduling system

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 Types of Information
Systems

Systems from a functional perspective

• Sales and marketing systems

• Manufacturing and production systems
• Finance and accounting systems
• Human resources systems

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Faculty
©M. S. of Management
Ramaiah andofCommerce
University Applied Sciences © Ramaiah University of Applied Sciences
 Types of Information
Systems
Systems from a constituency perspective
• Transaction processing systems
• Management information systems and decision-support
systems
• Executive support systems

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Faculty
©M. S. of Management
Ramaiah andofCommerce
University Applied Sciences © Ramaiah University of Applied Sciences
 Sales and Marketing
Systems
• Major functions of systems:
• Sales management, market research, promotion, pricing, new
products
• Major application systems:
• Sales order info system, market research system, pricing system

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 Sales and Marketing
Systems
SYSTEM DESCRIPTION ORGANIZATIONAL
LEVEL

ORDER ENTER, PROCESS, TRACK OPERATIONAL

PROCESSING ORDERS

MARKET ANALYSIS IDENTIFY CUSTOMERS & KNOWLEDGE

MARKETS

PRICING ANALYSIS DETERMINE PRICES MANAGEMENT

SALES TRENDS PREPARE 5-YEAR FORECASTS STRATEGIC

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 Manufacturing and Production
Systems
• Major functions of systems:
• Scheduling, purchasing, shipping, receiving, engineering,
• operations

Major application systems:

• Materials resource planning systems, purchase order
control systems, systems, quality
control
engineering systems
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Manufacturing and Production
Systems

SYSTEM DESCRIPTION ORGANIZATIONAL

LEVEL

MACHINECONTROL CONTROL ACTIONS OF EQUIPMENT OPERATIONAL

COMPUTER-AIDED- DESIGN NEW PRODUCTS KNOWLEDGE

DESIGN

PRODUCTION DECIDENUMBER, SCHEDULEOF MANAGEMENT

PLANNING PRODUCTS

FACILITIES DECIDEWHERETO STRATEGIC

LOCATION LOCATEFACILITIES

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Overview of Inventory Systems

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 Financing and Accounting
Systems

Major functions of systems:

• Budgeting, general ledger, billing, cost accounting

Major application systems:

• General ledger, accounts receivable,
accounts
payable, budgeting, funds management systems

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 Financing and Accounting
Systems
SYSTEM DESCRIPTION ORGANIZATIONAL
LEVEL

ACCOUNTS TRACK MONEY OWED TO OPERATIONAL

RECEIVABLE FIRM

PORTFOLIO DESIGN FIRM'S INVESTMENTS KNOWLEDGE

ANALYSIS

BUDGETING PREPARE SHORT TERM MANAGEMENT

BUDGETS

PROFIT PLANNING PLAN LONG-TERM PROFITS STRATEGIC

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 Human Resource Systems
Major functions of systems:
• Store personnel benefits, compensation,
records, labor relations,
• training
They identify manpower requirements for
meeting
long-term business plans

Major application systems:

Payroll, employee records, benefit systems,

path systems, personnel training
career 21 21
 Human Resource
Systems
SYSTEM DESCRIPTION ORGANIZATIONA
L LEVEL

TRAINING& TRACK TRAINING, SKILLS, OPERATIONAL

DEVELOPMENT APPRAISALS

CAREER PATHING DESIGN EMPLOYEECAREER KNOWLEDGE

PATHS

COMPENSATION MONITOR WAGES, SALARIES, MANAGEMENT

ANALYSIS BENEFITS

HUMAN RESOURCES PLAN LONG-TERM LABOR STRATEGIC

PLANNING FORCENEEDS

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Human Resource
Systems

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 Business
Systems

• Understanding business concepts, terminology and culture

• A system which is capable of performing business

functions

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 Major types of Business
Systems
• Transaction Processing Systems (TPS)

• Office Automation Systems (OAS)

• Knowledge Work Systems (KWS)

• Decision-Support Systems (DSS)

• Management Information Systems

(MIS)
• Executive Support Systems (ESS) 25
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©M. S. Raaiah University of Applied Sciences
 Major types of Business
Systems

• Operational-level systems
 Support operational managers by monitoring the day-to-
day’s elementary activities and transactions of the
organisation. e.g. TPS

• Knowledge-level systems
 Support knowledge and data workers in designing products,
distributing information, and dealing with paperwork in
an organisation. e.g. KWS, OAS

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Faculty
©M. S. of Management
Ramaiah andofCommerce
University Applied Sciences © Ramaiah University of Applied Sciences
 Major types of Business
Systems
• Management-level systems
 Support the monitoring, controlling, decision-making,
and
administrative activities of middle managers. e.g. MIS, DSS
• Strategic-level systems
 Support long-range planning activities of senior management. e.g.
ESS

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Faculty
©M. S. of Management
Ramaiah andofCommerce
University Applied Sciences © Ramaiah University of Applied Sciences
Disclaimer

• All data and content provided in this presentation are

taken from the reference books, internet – websites
and links, for informational purposes only.

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