INFORMATION

SYSTEMS IN THE
ENTERPRISE

 SAP
 SAP AG 12001, SAP Learning Solution, Will Chatham 1
AG 2004
 ISTA Integrated Management System

Human
Resources
Facilities Financial
Management Accounting

ISTA Management
Training
CRM Management

Academic
SCM
Management

 SAP
 SAP AG 22001, SAP Learning Solution, Will Chatham 2
AG 2004
 Campus Management and the Student Life-Cycle

Recruitment
Alumni
Relations

Academic
Admission

Structure
Graduation

Degree
Auditing
Equivalency Financial Aid
Determination
Student Progression

Accounting
Registration

Grading
Learning &
Education

 SAP
 SAP AG 32001, SAP Learning Solution, Will Chatham 3
AG 2004
 WHAT IS…


A system is a group of
interrelated components working
toward the attainment of a
common goal by accepting
inputs and producing outputs in
an organized transformation
process.

 SAP
 SAP AG 42001, SAP Learning Solution, Will Chatham 4
AG 2004
 What is a System?

Environment

Feedback Feedback
Signals Signals
Control Control by Control
Signals Management Signals

Input of Manufacturing Output of

Raw Materials Process Finished Products
System Boundary

Other Systems
 SAP
 SAP AG 52001, SAP Learning Solution, Will Chatham 5
AG 2004
 WHAT IS…

An information system uses

the resources of people,
hardware, software, data, and
networks to perform input,
processing, output, storage
and control activities.

 SAP
 SAP AG 62001, SAP Learning Solution, Will Chatham 6
AG 2004
 BUSINESS
(FUNCTIONAL)
SYSTEM

7
 What is an Information System?

Control of System Performance

Input of Output of
Processing
Data Information
Data
Resources Products

Storage of Data Resources

 INFORMATION SYSTEM OBJECTIVE

P the need to improve performance

I the need to improve information
(and data)
E the need to improve economics, control costs,
or increase profits
C the need to improve control or security
E the need to improve efficiency of people and
processes
S the need to improve service to customers,
suppliers, partners, employees, etc.
Components of an Information System
MAJOR TYPES of SYSTEMS in ORGANIZATIONS
 ENTERPRISE APPLICATIONS

Traditional View of the Systems

Figure 2-13
ENTERPRISE APPLICATIONS
Enterprise Systems

Figure 2-14
 PROCESS VIEW OF BUSINESS

7-18
BUSINESS PROCESS
MODEL

19
 The System is Itself a Process

9-21
 Process Decomposition
Decomposition – the act of breaking a system
into sub-components. Each level of abstraction
reveals more or less detail.

9-22
 Decomposition Diagrams
Decomposition
diagram – a tool
used to depict the
decomposition of a
system. Also called
hierarchy chart.

9-23
 Structured Analysis Diagram
Progression (1 of 3)

9-24
 Structured Analysis Diagram
Progression (2 of 3)

9-25
 Structured Analysis Diagram
Progression (3 of 3)

9-26
BUSINESS DATA &
REPORT MODEL

27
 Data & Process Model Synchronization
CRUD Matrix

9-28
 Process Distribution

9-29
 Data from Disparate Sources

Sales Sales Sales Sales

Reporting
Layer

Transaction
Layer

Div 2 Region: B Region: A Div 1

Silos of data within large organizations

MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS
Payroll TPS

Figure 2-3
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

Management Information System (MIS)

Figure 2-5
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

Decision Support System (DSS)

Figure 2-7
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS
Executive Support System (ESS)

Figure 2-8
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Overview of Inventory Systems

Figure 2-10
SYSTEMS FROM A FUNCTIONAL PERSPECTIVE
Human Resource Systems

Figure 2-11
 The Problem
How do I retain
customers?

How do I increase
sales????
GAP

How do I make my
product better???

Business People Mountains of Data

 Bridging the Gap

 Need data storage structures to facilitate

fast analysis of huge volumes of data

 Need software to provide access to the

data, allow flexible manipulation, and
provide meaningful presentation
Multi-Dimensional Databases

Multi-Dimensional
Database (Cube)
Multi-Dimensional Databases (Cubes)

Multi-Dimensional Business
Database (Cube) Intelligence
Programs

Data Warehouse

Relational
ODS ODS ODS
Database
Programs
* ODS = Operational Data Store
 Multi-Dimensional Databases

 Measures
 Any quantitative expression
 Some are designated as Key Performance Indicators (KPI)
 Appropriate to the business process.
 Dimensions
 How we describe the measures:
Product/Customer/Region/Time
 These are the “By’s
 “What were our Customer Sales by Product Line by Region by
Quarter for the past two years?”.
Data Warehouse
 Logical Data Structure
Multi Dimensional Database (CUBE)
 Software Applications

Business Reporting
Person Applications

Multi-
Business Analytic Dimensional
Person Applications Database
(Cube)
Business Score Cards
Person Dashboards
 Data Consolidation & Storage
Customers Sales Procurement Suppliers Operations Finance

Shared
Reporting

Shared Data
Layer DATA WAREHOUSE

Transaction
Layer
SCM CRM MRP FINANCE
 Operations and financial information is shared across
the organization from same core data
 Database & Reports Analysis
NO INSTITUSI DOMAIN DATABASE
01 Kemenhub / Dirjen Hubla pelaut.dephub.go.id Indonesian Seafarer:
•List of the Parties Signed
•List of Approved Hospital
•List of QSS Documents
02 Kemennaker bnpt2tki.go.id Siskotkln
•TKI Mandiri/Profesional
•Direct Hiring/Re-Entry
depnakertrans.go.id • Info Pasar Kerja
• KTKLN-Sist Aplikasi Kartu
Tenaga Kerja LN
• Siskotln
03 KemkumHam SID Bankum /Yan Publik
•Hukum
•Pemsyarakatan
•Keimigrasian
•Administrasi
04 BP3IP Jkt bp3ipjakarta.ac.id Database Pelaut utk Diklat
Balai Besar Penddk &
Pengajaran Ilmu Pelayaran
 Database & Reports Analysis

NO INSTITUSI DOMAIN DATABASE

01 Shipowners/Operators Co infomarinru/compe/ List of Shipowners/operators

owners1.sktmlworld-ships.com

02 INSA INSA Membership

Indonesia Nat’l Shipowners
Association

03 International Shipping Agency oempl.com/services/ship- • Crew Management

agency • Seafarer Documentation
• Ship Agency

04 Marin Manning & Crewing Shipserv.com/category/ • Category

Agency Services in Indonesia manning-crewing-service/ • Manning & Crewing
Indonesia/id/223

05 Indonesian Agency & Manning Whisnu-inderaprasta

Shipping
06 Maritime Union Maritime-union.com/ crewing-
companies/ indonesia/jkt
THANK YOU

49