CONVERSATION #1

08.05.2022 – Sunday
Time
 Jewelry Shop
1. Do you wear jewelry often?
Yes, I usually wear jewelry.
2. What is your favorite type of jewelry?
My favorite type of jewelry are rings, earrings and necklaces.
3. Can you tell me about a time you went to buy jewelry at a store?
I went to my younger brother’s shop when I bought jewelry like rings, earrings and watch.
 Jewelry Shop
◦ Clerk: Greetings, welcome to GRT Jewelry. How may we help you?
◦ Customer: Hello, I’m just here to look at some rings and charms.
◦ Clerk: You can find them on the second floor ma’am. You can take the lift at the end of the hall.
◦ Customer: Thank you!
◦ Clerk: No problem ma’am, hope you have a nice shopping experience
◦ Jewelry clerk: Greetings ma’am, may I help you with anything?
◦ Customer: Hi, yes. I’m here to look for some rings and charms
◦ Clerk: That’s great ma’am. Follow me. We have some amazing new collections that have come in for the
new season
◦ Customer: I just want something simple. Nothing too fancy.

.
◦ Clerk: Any other preference you have about the jewelry ma’am?
◦ Customer: I want something that looks vintage but simple.
◦ Clerk: Works just fine! Is there any gemstone that you would prefer on the ring?
◦ Customer: I’d like something embedded with Ruby or Diamond please.
◦ Clerk: That’s great! And may I know what your ring size is?
◦ Customer: My ring size is a 10.
◦ Clerk: Here are some collections with Ruby and these are the ones with Diamond. Diamond usually
comes in a gold and platinum band
◦ Customer: Oh they look exquisite! May I have a closer look at this one please? I’d like to try it on
◦ Clerk: Sure ma’am, here you go!
◦ Customer: Oh this looks beautiful!
◦ Clerk: It looks wonderful on you ma’am. You’ve made a great choice. Would you like to see some
more rings with a similar design?
.◦ Clerk: Here are some more rings ma’am, these are some more intricate designs from a recent
◦ Customer: Yes please! I’d love too.

collection this season.

◦ Customer: Wow, they look modern and mini-malistic. I’d like to try this one on please.
◦ Clerk: Here you go, ma’am
◦ Customer: May I know what is the price of this?
◦ Clerk: The price for that ring is 700$ ma’am. We also give a free gold coin on purchases over
500$
◦ Customer: Oh, that’s a bit above what I expected [costly]. Is there any discount going on in
the store? [exchange offer]
◦ Clerk: We can offer up to a 10% discount as you are a first time customer ma’am.
◦ Customer: Oh, that’s great. Then I’d like to purchase this please!
.
◦ Clerk: Amazing choice ma’am. Let me process your order. Would you like to have a be-ve-rage while
you wait? Coffee, tea, or juice?
◦ Customer: A glass of juice would be nice, thank you so much.
◦ Clerk: Would you like to pay by cash or card ma’am?
◦ Customer: I’d like to pay by card. Here you go.
◦ Clerk: Here is your invoice ma’am. Warranty card and GIA certification for your diamond is also
included. Thank you for your purchase!
◦ Customer: Thank you! May I know how long the warranty is for and what services would be
provided?
◦ Clerk: The warranty is for 1 year and any repairs, polishing and gem replacement will be done free of
charge if you just show the warranty card.
◦ Customer: Oh wonderful, thank you so much!
◦ Clerk: Thank you, ma’am. Do visit again!