Result and discussion

• The researchers have presented theoretically the similarities and difference

between TQM and LM.
• The authors done the analysis with three different aspects:
Basic assumptions
Change principles
Interventions.
 Cont…,
1. Basic Assumptions
Quality
Employees and the Quality of Their Work
Organizations as Systems
2. Change Principles
Focus on Processes
Learning and Continuous Improvement
3. Interventions
Analysis of Customer Requirements
Supplier Partnerships
Scientific Methods for Performance Measurement and Improvement
Cont…,
Subject TQM LM
Plan, do, study, act Customer value, value stream,
Methodologies analysis, flow, pull, perfection
Tools Analytical and statistical tools Analytical tools
Primary effects Increase customer satisfaction Reduce lead time
Secondary effects Achieves customer loyalty and Reduces inventory, increases
improves performance productivity and customer
satisfaction
Change introduced Slow, incremental Could be dramatic as well as
incremental
Implementation time Long term, 5-10 years Long, many new things are to
be learned
Criticism No tangible improvements, Causes congestion in the supply
resource-demanding, unclear chain
notion
 Subject TQM LM
Approach Quality, Focus on Understanding customer
customer value, Elimination of waste
Process view Improve and uniform Improve flow in processes
processes
Time phase Continuous improvement Continuous improvement
Fundamental concepts Data-based, employee Continuously improving
driven, orientation the value created for the
towards customers and customers by letting them
suppliers pull value through a
streamlined value stream
Participation Normally everyone and Everyone participates
suppliers
 Recommendation
The article analyzed the comparison of two concepts according to other articles,
philosopher, authors and other sources, as we recommend the authors, it should be
more important to do practical research with evidence on the
companies/manufactures.
The authors conclude in their summary that there is no clear common point of Lean
and TQM. We recommend that further studies should be conducted to investigate
and meet the research objective.
We suggest making comparative study among more than two management
philosophies in addition to TQM and LM like TPM, CWQC, six Sigma, CMMI and MP
Cont…,
• The researchers used only one single approach (Lean Approach).  It would be more
clarifying to use other approaches which are related with TQM and LM in addition to
Lean approaches like Total Quality Control approach, Quality Circle approach and the
like.
• The researcher mainly focused on the automotive and vehicles industry. We
recommend expanding the study on other manufacturing industry, organizations and
companies.