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A Study On Customer Satisfaction Towards Gold Loan: Group-6
A Study On Customer Satisfaction Towards Gold Loan: Group-6
CUSTOMER
SATISFACTION
TOWARDS GOLD LOAN
GROUP-6
GOLD LOAN
Scheme 1 year MCLR Spread over 1 year MCLR Effective Interest Rate
Documentation
ICICI Bank Gold Loan is designed keeping your convenience in
mind. Documentation Charges : ₹ 199
1. Two passport size photograph
2. ID Proof such as Driving License / Passport Copy / Voter ID Card /
Aadhaar Card / Ration Card, any one document needs to be submitted
3. Address Proof such as Driving License / Voter ID Card / Aadhaar Card /
Passport Copy/ Job Card Issued by NREGA (any one)
MUTHOOT
FINANCE
GOLD LOAN
SCHEME
MUTHOOT ONE PERCENT
LOAN
FEATURES
• Access gold loan from anywhere, anytime
• Free insurance cover for your gold
• Easy documentation, instant approval, convenient 24X7 online repayment
• Hassle-free, paper-less transaction from your mobile device
• Free safe custody for your valuable gold
• No hidden charges, fully transparent
• Loans up to Rs.1.5 crore
• Avoid lengthy manual documentation process.
• 100% safety and security for your gold jewellery
• Enjoy anytime liquidity
Gold Loan
• SCHEME NAME: GL SX
• LOAN LIMIT: MIN. Rs 1000
• LOAN TENURE: 90 Days
• EFFECTIVE INTEREST RATE AFTER REBATE (P.A.): 23%
• REBATE %(RANGE): 1% - 3%
• INTEREST RATE: 26%
• ANNUALISED INTEREST RATE: 26.56%
Gold Loan
SAMPLE SIZE: 20
Age group of respondents
Between 25 to 35 ;
6; 30%
Between 35 to 50 ;
9; 45%
Gender of respondents
male
8
40%
female
12
60%
Occupation of respondent
Business; 9; 45%
Monthly incomeof respondents
above 50000; 1; 5%
15000-30000; 8; 40%
Purpose of taking gold loan
others; 5; 25%
medical re-
quirement; 1;
5%
Documentation process is easy Less document required for gold loan
Agree 7 Agree 5
Neutral 5 Neutral 8
Disagree 3 Disagree 4
Agree 7 Agree 3
Neutral 6 Neutral 9
Disagree 3 Disagree 4
Agree 3 Agree 9
Neutral 8 Neutral 7
Disagree 3 Disagree 1