Professional Documents
Culture Documents
4.Consultative selling (relationship selling): The salesperson, tactfully develop a relationship with the customer with
the singular aim of finding out the needs of the prospect.
5.Collaborative selling: The salesperson engages in partnership with the buyer in the bid to take the relationship
established further.
6.High-pressure sales: Sales representatives tend to pressurize to the point of receiving a positive response from
their prospect refusing to be turned down.
7.Technical Selling: Some product requires technical know-how to be sold. Technical Selling requires the ability of
the salesperson to be able to discuss, explain and even carry-out technical training of the product.
8.Telephone Selling: Telephone selling also known as telemarketing is the strategic use of telephones or other
telecommunication facility as means of communication between the seller and the buyer.
The Retail Selling Process
We shall adopt the following steps in our retail selling process.
• Collecting information
• Handling reservations
USE THE
SYSTEM
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