Professional Documents
Culture Documents
Formal Informal (Friendly)
Formal Informal (Friendly)
Beginnings… …endings
1 I am writing to complain A) I’m really anxious to
about the items which I hear your
ordered from your suggestions. Write
catalogue last month. soon.
2 I’m writing to ask for B) I hope that the matter
your advice on a small will be resolved
problem I”ve got. quickly & that my
maney will be
promptly refunded.