Salesforce Development : Demo : Contents

✔ Course Contents
✔ Cloud Computing Overview

✔ CRM Overview

✔ Salesforce Overview
✔ Role of Salesforce Developer
Course Contents

The course will be comprised of the below technologies:-

Admin
Apex Language (Trigger, Apex, Batch Apex, Future Apex..Etc.)
Lightening Component
Lightening web component(LWC)
HTML
CSS
JavaScript
Certification Training :-
Admin Certification Training
Platform Developer-I Training
Cloud Computing Overview

What is Cloud Computing

Cloud Computing Provides us a means by which we can access the applications as utilities over the internet.It allows us to
create, configure and customize application online.
What is cloud
The Term cloud refers to a Network or Internet, Cloud can provide services over network, i.e., on public networks or on private
networks
Applications such as e-mail, web conference, Customer Relationship management(CRM) all run in Cloud.

Basic concepts of Cloud computing

There are certain services and models working behind the scene making the cloud computing feasible, accessible to end users.
Following are the working models for cloud computing:
1. Deployment Models
2. Service Models
Cloud Computing Overview

Deployment Model : Define the access to cloud i.e., how the cloud is located?
Cloud can have any of the four types of access: Public, private Hybrid and Community

Service Model : These are the reference models on which cloud computing is based. They can be categorized into 3 service
models
1.Infrastructure as a service(IAAS) : provides access to fundamental resources such as physical machines, Virtual
machines and virtual storage.
2.Platform as a service(PAAS) : Provides runtime environment for applications, development and deployment tools.
3.Software as a service(SAAS): allows to use software Applications as services to users
CRM Overview

Customer Relationship Management

Broadly defined, CRM is a strategy for managing Company's interactions with Clients and Sales prospects and ensuring the
connect sustains throughout the relation.

Purpose
Retain existing clients
Energize clients
Find New clients
Salesforce Overview

Salesforce is an online web-based CRM from salesforce.com company

Salesforce CRM is based on multitenant architecture. It means multiple customers sharing common technology and all running
on latest release.
Salesforce Overview : Sales Cloud

Sales Cloud
Sales cloud provides Sales rep with a tool that helps them to build stronger relationships with customers and close more deals.
Salesforce Overview : Service Cloud

Service Cloud
Service cloud refers to providing customer service through internet including managing the entire customer service cycle by
raising customer service request to solving the request and informing the status of request to the customer.
Salesforce Overview : Marketing Cloud

Marketing Cloud
Marketing Cloud is a collection of cloud-based services that make internal marketing functions more efficient and external
marketing programs more effective.
Salesforce Overview : Sales Process

Sales Process
Role of Salesforce Developer
 Q&A?

Thank You !