CHANGE

MANAGEMENT
Prep. by: MS. NORAIMAH S. ABDULBASIT
What Is Effective
Organizational Change
Management?
A change management plan can
support a smooth transition and
ensure your employees are guided
through the change journey.
♦ PulseLearning presents six
key steps to effective
organizational change
management.

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 1. Clearly Define The
Change And Align It To
Business Goals
♦ In this step it is necessary to determine the
value of the change, which will quantify the
effort and inputs. Change should always
answers the questions like,
▸ What do we need to change?
▸ Why is this change required?

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2. Determine Impacts And
Those Affected
♦ This stage focuses to form the blueprint for where
training and support is needed the most to mitigate
the impacts.
▸ What are the impacts of the change?
▸ Who will the change affect the most?
▸ How will the change be received?

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3. Develop A
Communication Strategy

♦ At this stage determine the most

effective means of communication for
the group or individual.
▸ How will the change be communicated?
▸ How will feedback be managed?

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 4. Provide Effective Training

♦ It is most important to train the people inside the

organization not to resist the change. Both on-the-job
and off-the-job training will improves company’s
growth.
▸ What behaviors and skills are required to achieve
business results?
▸ What training delivery methods will be most
effective?
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 5. Implement A Support
Structure
♦ It is essential to assist employees to emotionally
and practically adjust to the change and to build
proficiency of behaviors and technical skills
needed to achieve desired business results.
▸ Where is support most required?
▸ What types of support will be most effective?

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 6. Measure The Change
Process
♦ Throughout the change management process, a
structure should be put in place to measure the business
impact of the changes and ensure that continued
reinforcement opportunities exist to build proficiencies.
▸ Did the change assist in achieving business goals?
▸ Was the change management process successful?
▸ What could have been done differently?

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 “Change is the law of life
“ and those who look only
to the past or present are
certain to miss the
future.”
-John F. Kennedy

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THANK YOU
&
Happy Weekend!

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REFERENCES:

♦ https://www.pulselearning.com/6-steps-effective-
organizational-change-management/
♦ Kumar, M. S. Organizational Behavior. 1st BBM, 2nd
Semester, 44-45