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Feedbac

k
Methods
Presenter: CHICLET T. ALFECHE
Feedback Methods
1 2
Questionnaire Interviews
s
 Open-ended  Unstructured
 Closed  Semi-structured
 Structured
 One-on-one
 Group
Questionnair
es
A questionnaire is defined as a document containing
questions and other types of items designed to solicit
information appropriate for analysis
Formulating Questionnaires
1Do's
 Consider possible issues your
2 Don'ts
 Double-barreled questions
questionnaire covers  Unclear instructions
 Write a draft  Questions that do not apply
 Eliminate questions that do not to the respondents
address the purpose  Questions that rely on
 Group the questions thematically memory
to spot overlaps  Hypothetical questions
 Format the questionnaire and  Biased options/questions
administer it to a group of
respondents for feedback
 Rewrite the questionnaire
Open-
ended
Open-ended questions are
questions that allow
someone to give a free-form
answer.
CLosed
Closed-ended questions can be
answered with “Yes” or “No,”
or they have a limited set of
possible answers (such as: A, B,
C, or by ticking boxes/marking
a scale)
Intervie
ws
An interview is a form of conversation where one
participant asks questions, and the other/s provide/s
answers.
Unstructured
An unstructured interview is a type of
interview in which the interviewer asks
questions which are not prepared in
advance. Instead, questions arise
spontaneously in a free-flowing
conversation, which means that
different candidates are asked different
questions.
Semi-
structured
A semi-structured interview is a type of
interview in which the interviewer asks only
a few predetermined questions while the rest
of the questions are not planned in advance.
In structured interviews, questions are

Structured
planned and created in advance. All
candidates are asked the same questions
in the same order.
One-on-one
The one-on-one interview is
specifically designed to evaluate a
candidate’s demeanor, behavioral traits,
and potential fit within a team or
alongside a particular person.
Group
A group interview is an interview technique
in which several candidates are interviewed
simultaneously for similar positions.
Thank
you!

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