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The Lean approach is based on finding efficiencies and removing wasteful steps that don't
add value to the end product. There's no need to reduce quality with lean manufacturing –
the cuts are a result of finding better, more efficient ways of accomplishing the same tasks.
To find the efficiencies, lean manufacturing adopts a customer-value focus, asking "What
is the customer willing to pay for?" Customers want value, and they'll pay only if you can
meet their needs. They shouldn't pay for defects, or for the extra cost of having large
inventories. In other words, they shouldn't pay for your waste.
Waste is anything that doesn't add value to the end product. There are eight categories of waste that
you should monitor:
1. Overproduction – Are you producing more than consumers demand?
2. Waiting – How much lag time is there between production steps?
3. Inventory (work in progress) – Are your supply levels and work in progress inventories too high?
4. Transportation – Do you move materials efficiently?
5. Over-processing – Do you work on the product too many times, or otherwise work inefficiently?
6. Motion – Do people and equipment move between tasks efficiently?
7. Defects – How much time do you spend finding and fixing production mistakes?
8. Workforce – Do you use workers efficiently?
Lean Manufacturing Process
The JIT concept was described by Henry Ford in his 1923 book, My Life and Work:
We have found in buying materials that it is not worthwhile to buy for other than immediate
needs. We buy only enough to fit into the plan of production, taking into consideration the
state of transportation at the time. If transportation were perfect and an even flow of materials
could be assured, it would not be necessary to carry any stock whatsoever. The carloads of raw
materials would arrive on schedule and in the planned order and amounts, and go from the
railway cars into production. That would save a great deal of money, for it would give a very
rapid turnover and thus decrease the amount of money tied up in materials.