Professional Documents
Culture Documents
DO I NEED?
A REFRESHER COURSE FOR SECURITY PERSONNEL
EMERSON O SALES
SAFETY & SECURITY MANAGER
CORE COMPETENCIES
Needed to know?
ENFORCE ACCESS CONTROL/ Identification Documents
IDENTIFICATION SYSTEM People
Incidents
Assignment Instructions
Official Documents
Requirements for Entry/Exit
Incidents to handle.
ENFORCE ACCESS CONTROL/ Refusal to show pass
IDENTIFICATION SYSTEM Lost Pass
Using a pass belonging to another party
Accidents resulting in injury (vehicles/persons)
Vehicles incorrectly parked
Stolen Vehicles
Forced entry of persons and/or vehicles
Unauthorized items found during inspection
What do I need?
ENFORCE EMERGENCY Participate/facilitate emergency drills?
RESPONSE PROCEDURE Enforce emergency preparedness plan
Enforce bomb threat preventive measures
Enforce civil disturbance plan
Render assistance to injured victims
Implement evacuation procedures during emergencies
What do I need?
Source of information are verified
PREPARE SECURITY REPORTS Reports are prepared in accordance to 5Ws & 1H
Attachments and justification/s
Submit report to proper authorities
Action on reports submitted are constantly checked
Action/Status on reports are documented
What do I need?
MAINTAIN EFFECTIVE Maintain a professional image (physical appearance and
RELATIONSHIP W/ CLIENTS alertness)
Good communications skills (Listen and understand)
Be approachable (giving the feeling of safety, security, and
peace of mind; you are not to protect them by to serve them as
well)
Be respectful
Be helpful (offer assistance) (act vs react)
What do I need?
MANAGE OWN Reflect on your performance regularly
PERFORMANCE what went well?
What didn't go well?
What can you do to improve?
Re-read your job description
Continually seek feedback
Move forward
PARTICIPATING IN
WORKING IN A TEAM
WORKPLACE
ENVIRONMENT
COMMUNICATIONS
What do I need?
PARTICIPATING IN Effectively follow instructions/notices
WORKPLACE Gather and provide information in response to workplace
COMMUNICATIONS requirements
Effective questioning , active listening and speaking skills are
used to gather and convey information
Complete relevant work-related documents (logs, reports etc.)
Workplace interactions are conducted in a courteous manner
Observance of radio etiquette
What do I need?
PRACTICING OHS Evaluate hazard and risks
PROCEDURE Control hazards and risks
Use of PPEs in accordance with company OHS policies
Maintain occupational health and safety awareness
Personal hygiene practices