Hospital planning

Nursing administration unit

• the nursing administration unit generates moderate to heavy traffic
• it should be centrally located in the administrative block. Convenient
to the executive suite from where it can also improve coordination of
nursing services on the floors.
• many hospital place supervisory nursing staff in the patient care
areas.
Design
• the nursing administration office should be carefully designed with
special attention to the waiting area furniture décor etc.
Flow chart
•
Space requirement
• nursing director office
• assistant director and supervisor office
• reception control are with waiting area for visitor
• secretarial and clerical work area
• conference room
• Toilet room
• Storage room for files.
Staff consideration
• for a 150 beds
• nursing superident -1 (for minimum for 150 beds)
• deputy nursing superintendent-1
• assistant nursing superintendent-2
Human resource management
• The position of human resource department in the organization is one of staff
relationship with the management.
• it also functions as a service department for the employees.
• it assists the hospital management.
Function
the human resource department has four major areas of responsibilities:
• Employment
• inducts and orients new employees
• wages and salary administration
• labour relations
Location

• A street level entrance to the department is recommended

• the department should be in close proximity to the executive suite
• it should also be centered in the administrative block.
• adjacent to a waiting area directly accessible from the outside to
accommodate job applicant.
Design
• the human resource department must be carefully planned and
designed
• the office reception and waiting area their décor and furnishings
should be pleasing.
• the should project a positive image of the hospital and its philosophy.
Flow chart
•
Space requirement
• director office
• assistant director office
• employment manager office
• employee relations manager office
• training manager office
• space for analyst interviewers instructors etc.
• secretarial and clerical area
• interviewing area
• storage room
• adequate space for file cabinets
Public relation department
•
LOCATION
• The office of the public relation director should be located in close
proximity to the office of the CEO.
Space requirements
• Office of the director of public relations
• secretarial and clerical relations
• office of the copywriter
• workshop or work area
• storage
Marketing
• the performance of business activities that direct the flow of goods and
services from the producer to the consumer or user.
• marketing in hospital is basically the same as in any business
organization.
• the time honored model use for describing the marketing process in
hospitals is popularly referred to as the four ps.
• in the hospital set up the product is the service which is primarily the
health care.
• the price that patients pay has two distinct aspects.
• one is the value in term of money and other is intangible price.