Learning Objectives Why Are Organizations Established? What is Management? Functions of Management Effectiveness and Efficiency: A Basic Requirement What is a Manager? Levels of Managers The Levels of Managers Types of Managers Management Skills Management Skills Needed at Different Management Levels Managerial Roles What Is an Organization? The Function of Organizations Common Characteristics of an Organization Basic Principles of Management and Organization Educating Managers Chapter Exercises Suggested Item for Research Case 1. St. Andrew College of Business and Science: Who Can I Turn to? Learning Assessment Chapter Test 1