Fast Food and Food

Service Operation
What is Fast Food
Operation?
A fast-food operation offers fast service. In just
a few minutes, while the customer stands at
the counter, the prepared food is collected and
given to the customer for eating in or carrying
out.
CUSTOMER
EXPECTATIONS:  
Customer expectation varies but main
things that every customer expects is to
get their order right in appropriate time
with good and friendly staff. They also
expect delicious, well-presented food
and high quality of food - Price value
for money. 
Some characteristics of Fast Food are: -
 They offer quick service 
 They have restricted Menus/ limited 
 Food items are sold for immediate consumption
 The service is very speedy
 There may be provision of self service and Counter
service
 Price are also not expensive and Food items served are
hot and tasty
 Food items are pre - cooked and cooked in bulk
 They may be either Franchise own or private own
 Their motto is fast food leads to fast life.
 SOCIAL ASPECTS OF
FAST FOOD 
Food is an important integral part of life. Social PSYCHOLOGICAL
aspects of fast foods include mainly family
influence, social influences outside family and
Effective advertising. Fast food operates in
ASPECTS OF FAST FOOD
society and the society directly have influence.

Psychological motives include feelings and

emotions that force us to eat. The most
important variation of Feelings is natural hunger.
It satisfies our hunger and the ability to
experience and feel fast food is unique and
common.
Advantages and Disadvantages of
Fast Food
Advantages: Disadvantages:

1. Fast food is convenient 1. Not easily to find health

2. Fast food is affordable items
3. Fast food is tasty 2. Low average of food
4. Saves time 3. Use of unhealthy
5. More choices for ingredients and
Cell phone
alternatives
customers
4. Addictive
 What is Food Service
Operation?
A Food Service Operation is a place, location, site,
or separate area where food is served in individual
portions for a fee or required donation.
Restaurants, nursing homes, hospitals, jails, coffee
shops, and candy stores
2 Categories of Food Service Operation: Commercial
and Non-commercial

Commercial

Airport Lounge- Food lounges made available for travelers going

through airports.

Cafeteria- Cafeterias can be found in offices,

schools and hospitals.
 Coffee Shop- Either as an independent outlet or situated within another
business like a bookstore, coffee shops provide snacks and small meals. 

Family Restaurant- A family restaurant has an inviting ambiance where

families can go to enjoy a good meal in a comfortable setting.

Fastfood Outlets- The food at fast food outlets are often cooked in
advance and kept warm for faster service.
 Food Court-  This type of food service is found in shopping
malls and some casino-hotels. 

Non Commercial

Welfare Catering- The provision of food and beverages to

people to fulfill a social obligation. 

Industrial Catering- The provision of food and beverages

to people at work in industries and factories. Industrial catering food
is provided at a concessional rate.
Types of Food Service Operations

Daily Restaurant Popups- Popups are a remarkable solution to businesses which

don't have a dedicated cafeteria for employees. 

Food Truck Programs- This option is popular in many cities. 

Employer-paid Catering- Tech companies favor this food service model. It's
often used as a perk to ensure their employees remain pleased.
Delivery- Delivery is a tried and true option for those who work
in office and those who work from home.

Corporate Cafeterias- Cafeterias are common food

service options for many businesses. The incorporation of local
authentic cuisine and national restaurants into cafeterias has
revolutionized a classic model.
Advantages and Disadvantages in Food Service
Operation
2 Categories of Food Service Operation: Commercial
and Non-commercial

Mercury Mars
Venus is the second planet Despite being red, Mars is
from the Sun actually a cold place

Jupiter Saturn Neptune

It’s composed of hydrogen It’s the farthest planet from
and helium the Sun
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Mercury Jupiter Neptune

Pick your book

Step 2 Step 4
Venus is the second Jupiter is the biggest
planet from the Sun planet of them all

Step 1 Step 3
Saturn is a gas giant Mars is actually a
with several rings very cold place
Best book themes

Classics
Mercury is the closest planet to
the Sun and the smallest one

Fantasy
Venus is the second planet
from the Sun

Romance
Follow the link in the graph to modify its data and then Despite being red, Mars is
paste the new one here. For more info, click here actually a cold place
Top bestsellers
Mercury
It’s the closest planet to the 01
Sun and the smallest one

Venus
Venus is the second planet 02
from the Sun. It’s hot there

Mars
Despite being red, Mars is 03
actually a very cold place
A picture is worth a
thousand words
Opinions on the last book

Mercury Jupiter 19,0%

It’s the closest planet Jupiter is the biggest
to the Sun planet of them all
44,0%
17,6%
Mars Neptune
Despite being red, It’s the farthest planet 19,4%
Mars is a cold place from the Sun

Follow the link in the graph to modify its data and then paste the new one here. For more info, click here
 Food court- This type of food service is found in shopping
malls and some casino-hotels . 

Mercury

Mars
Mars is actually a
very cold place
Find a reading routine

Mercury Venus
It’s the closest planet to the Venus has a beautiful name
Sun and the smallest one in and is the second planet
the Solar System from the Sun

Mars Saturn
Despite being red, Mars is Saturn is a gas giant and has
actually a cold place. It’s full several rings. It’s composed
of iron oxide dust of hydrogen and helium
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and guidelines
Do you know what helps you make your
point clear?
Lists like this one:

● They’re simple
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● You’ll never forget to buy milk!

And the most important thing: the

audience won’t miss the point of your
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Proposals of the month
01 02
Neptune Mars
It’s the farthest planet Despite being red, Mars is
from the Sun actually a cold place

03 04 05
Jupiter Mercury Venus
Jupiter is the biggest It’s the closest planet to the Venus is the second
planet of them all Sun and the smallest one planet from the Sun
This is a map
Mercury
30%
It’s the closest
planet to the Sun

Venus
60%
Venus is the second
planet from the Sun

Mars
10%
Mars is actually a
very cold place
Awesome
words
Books of the month

Books discussing Opinion

Jupiter is a gas giant and the biggest planet in the Solar

Book title
System. It's the fourth-brightest object in the night sky

Saturn is a gas giant and has several rings. It's composed

Book title
mostly of hydrogen and helium

Neptune is the farthest planet from the Sun. It's also the
Book title
fourth-largest object by diameter in the Solar System
When you should read

10% 40% 50%

Mercury is the closest planet Venus is the second planet Despite being red, Mars is
to the Sun from the Sun actually a cold place
Books I would like to read

Book title Year Author

Book title 1949 Author name

Book title 1953 Author name

Book title 1957 Author name

Book title 1964 Author name

Tips for the good reader

Mercury Mars
It’s the closest Despite being red,
planet to the Sun Mars is a cold place

Venus Saturn
Venus is the second It’s a gas giant and
planet from the Sun has several rings
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