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Week 6:

Corporate Social
Responsibility

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Week 6: Activities
• 8:00 – 8:15: Review groups’ presentations
• 8:15 – 9:00: Lectorial (session 1)
• 9:00 – 9:10: Break
• 9:10 – 10:25: Case discussion (session 2)
• 10:25 – 10:30: Q & A

Copyright © 2021 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
Learning Outcomes
• Describe and explain corporate social responsibility (CSR).
• Distinguish between instrumental and social contract
approaches to CSR.
• Explain the business argument for “doing well by doing good.”
• Summarize the five driving forces behind CSR.
• Explain the triple bottom-line approach to corporate
performance measurement.
• Discuss the relative merits of carbon-offset trading.

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Corporate Social Responsibility (CSR)
https://www.youtube.com/watch?v=l9IyDvkxADU

• Actions of an organization that are targeted toward achieving


a social benefit over and above maximizing profits for its
shareholders and meeting all its legal obligations.
• Also known as corporate citizenship and corporate
consciences.

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Approaches to CSR
• Shareholders vs stakeholders:
https://www.youtube.com/watch?v=JGZJjqhA9wY
• Instrumental approach: Perspective that the only obligation
of a corporation is to maximize profits for its shareholders in
providing goods and services that meet the needs of its
customers.
• Social contract approach: Perspective that a corporation has
an obligation to society over and above the expectations of its
shareholders.

Copyright © 2021 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
Impact of Corporation Actions
Actions of corporations impact:
• Customers.
• Employees.
• Suppliers.
• Communities.

Can be positive or negative depending on the actions taken by


the corporation.
Could you provide an example of negative impact of CSR
campaigns of a company on its customers?

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Management by Inclusion
Going beyond generating profit attracts a lot of attention.
• Example: Alcohol manufacturers have a long-term perspective and spread
awareness about drinking responsibly.
Inclusion management: https://www.youtube.com/watch?v=uHYuDDHvU64

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The Driving Forces behind CSR

Transparency Knowledge Sustainability

Failure of the
Globalization
public sector

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CSR Risks
Corporations experimenting with CSR initiatives run the risk of
creating adverse results.
• Employees feel that they are working for an insincere, uncaring
organization.
• Public sees little more than a token action concerned with publicity rather
than community.
• Organization does not perceive much benefit from CSR and so sees no
need to develop the concept.

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Triple Bottom Line
Adaptation of annual reports to reflect a triple bottom-line
approach is a testament of how seriously companies are taking
CSR.
• They provide social and environmental updates alongside their primary
bottom-line financial performance.

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Ethical CSR
Purest or most legitimate type of CSR in which organizations
pursue a defined sense of social conscience in managing their:
• Financial responsibilities to shareholders.
• Legal responsibilities to their local community and society as a whole.
• Ethical responsibilities to do the right thing for all their stakeholders.

E.g., caring for the environment, and engaging in philanthropic


endeavors

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Altruistic CSR
• Philanthropic approach to CSR in which organizations
underwrite specific initiatives to give back to the company’s
local community or to designated national or international
programs.
• Philanthropy is defined as promoting and attempting to bring
about social change by majorly making generous financial
contributions
• Altruistic CSR is going beyond preventing possible
harms (ethical CSR) to helping alleviate public welfare
deficiencies, regardless of whether or not this will benefit the
business itself

Copyright © 2021 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
Strategic CSR
• Philanthropic approach to CSR
• Organizations target programs that will generate the most positive
publicity or goodwill for the organization, but that runs the greatest
risk of being perceived as self-serving behavior on the part of the
organization.
• Strategic CSR benefits stakeholders while meeting fiduciary
obligations to the company’s shareholders. However, the
question remains: Without a win–win payoff, would such CSR
initiatives be authorized?

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Carbon Footprint
Total carbon dioxide emissions on an annual basis.

Kyoto Protocol requires developed nations to reduce their


greenhouse gas emissions by:

• Modifying their domestic industries.


• Funding projects in developing countries in return for carbon credits.
• Purchasing credits from carbon-positive projects can result in operations being
made carbon neutral.

• https://tuoitre.vn/cac-thanh-pho-lon-se-the-nao-neu-trai-dat-tang-them-3-do-
c-20211013113606372.htm

Copyright © 2021 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
Case discussion
• You have 30 minutes of independent reading the case 4.3
(page 89): ‘Monosanto’s mystery wheat’, and then answering
the questions below:

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