4.3-4 Run Diagnostic

RUN DIAGNOSTIC SOFTWARE
INFORMATION SHEET 4.2-3
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LEARNING OBJECTIVES
After reading this INFORMATION SHEET, STUDENT(S) MUST be able to:
know how to diagnose computer system using diagnostic software.

a. Disk defragmenter
b. MDSCHED.EXE
c. Third-party app (ccleaner)
d. Disk clean up
INTRODUCTION
Many people are faced with everyday computer

problems that are easy to fix, but are unable to
diagnose the actual problem. While there are
many problems a computer will be faced with,
this information sheet will tell you where to
look for common problems.
A diagnostic program is a program written for the express
purpose of locating problems with the software,
hardware, or any combination thereof in a system, or a
network of systems. Preferably, diagnostic programs
provide solutions to the user to solve issues.
 Diagnostics that are run on-demand when a user needs
assistance, typically within the primary operating
system of the computer (e.g. Windows)
 "Off-line diagnostics" that are run outside the primary
operating system, typically to reduce the masking
influence of software on hardware issues
 Background diagnostics that monitor the system for
failures and marginal events, and provide statistical data
for failure prediction, and root cause analysis of actual
failure conditions
 Solutions-oriented diagnostics, which diagnose and
resolve user-perceived issues with a computer system.

Diagnostic Software is very important for us to
diagnose different kinds of system error, either
hardware or software. Determining error, mainly
system errors can be diagnosed by using diagnostic
apps.
DISK DEFRAGMENTER

Disk Defragmenter MMC is based on the full retail version of Executive
Software Diskeeper. The version that is included with Windows and later
provides limited functionality in maintaining disk performance by
defragmenting volumes that use the FAT, FAT32, or NTFS file system.
To start Disk Defragmenter MMC, use one of the methods that is described
in this info sheet
Method 1: Use the Properties of Your Local
Disk
Press windows key on your keyboard + E.
Right-click the local disk volume that you
want to defragment, and then
click Properties.
On the Tools tab, click Defragment Now.
Click Defragment.
MDSCHED.EXE RAM DIAGNOSTIC TOOL
RAM sticks, known for their chip creep and random

failures, are among the more annoying pieces of
hardware to pinpoint as the source of a technical issue.
Before you start digging around in the tower, it's best
to start with a quick and free memory check via
Windows. This way, you'll know whether or not it's
worth swapping around sticks of RAM to see which one
the useless is.

Here's how to get started:
Open the Start

Menu and type in
mdsched.exe, then
press enter.
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A pop-up will appear on your screen, asking how
you'd like to go about checking the memory. The
first option will restart your machine and check
the memory right now, and the second option
checks the next time you choose to reboot. Pick
the option that best suits your needs.
Your computer will load a screen that shows
the progress of the check and number of
passes it will run on the memory. Watch the
memory diagnostic tool for errors. If there are
no errors, then it's likely that your RAM is not
causing any issues, and it's time to investigate
other hardware or software issues.
HOW TO CLEAN YOUR WINDOWS
REGISTRY USING CCLEANER
CCleaner also lets you clean the Windows
Registry, a database which stores configuration
information, and hardware and software settings on
your system. Every time you alter basic system
configuration information, install software or
perform other routine tasks, these changes are
reflected and stored in the Windows Registry.
Over time, however, the Windows Registry accumulates
outdated configuration information and settings,
including traces of obsolete programs.
The CCleaner Registry option lets you scan and remove
such information, improving the overall function and
speed of your system, as well as protecting your digital
privacy and security.
Tip: A scan of the Windows Registry should be
performed on a monthly basis.

Click to show
the following screen
Figure 1: The CCleaner user interface in Registry

mode
The CCleaner Registry window is divided into
a Registry Cleaner list, and a pane used to
display information about any problems
identified.
Check all the items in
the Registry Cleaner list (as
shown in Figure 1), and
then click to
begin scanning for registry-
related problems to be
fixed; after some time, your
results may resemble the
following:
Figure 2: The results pane displaying a list of

problems to be fixed
As a precautionary measure before you begin fixing
the Windows Registry, you will be prompted to save
a backup file of your registry. If a problem occurs
after the Windows Registry has been cleaned, you
may restore the Windows Registry to its original
state using this backup file.
Click to activate the following
confirmation dialog box as follows:
Figure 3: The confirmation dialog box
Tip: If you forget where you have stored your
backup registry file, simply perform a search
for a .reg file extension.
Click to
create a backup
of your registry,
and activate the
following screen
Figure 4: The Save As location browser
Click
after you have
chosen a location
for your backup
file, to activate the
following dialog
box:
Figure 5: The Fix Issue/Fix All Selected Issues

dialog box
Note: Advanced or expert level users will
appreciate the ability to fix some problems and
ignore others, depending on their requirements.
Average users and beginners are recommended to
simply fix all the selected issues.
Click or to view each problem,
and then click to fix only those you
would like to.
Click to fix all the selected issues,
and then click to complete the
cleaning process.
Tip: Repeat steps 2 to 7 until you no
longer see any problems to be fixed.
The Windows Registry has now been

successfully cleaned.
HOW TO RECOVER YOUR REGISTRY
BACKUP FILE
If you suspect that cleaning the Windows
Registry has caused a problem with the functioning
of your system, the registry backup file you created
in steps 3 to 5 in section 4.1 can be used to restore
the original registry and reduce interference with
your system.
To restore the original
registry, perform the
following steps:
Select Start > Run to activate

the Run window, and
then type in regedit as follows:
Figure 6: The Run window
Click to
show the following
screen:
Figure 7: The Registry Editor
Select File > Import from
the Registry Editor menu bar to
activate the Import Registry
File screen, and then select
(back up .reg files we save earlier)
Click to activate the following
confirmation dialog box:
DISK CLEAN UPA (CLNMGR.EXE)
If you want to reduce the number of
unnecessary files on your hard disk to free up
disk space and help your computer run faster,
use Disk Cleanup. It removes temporary files,
empties the Recycle Bin, and removes a variety
of system files and other items that you no
longer need.
How to perform disk clean up
Press windows + r then type cleanmgr
Select the drive you want to clean up then click OK.
Check all the files you wanted to delete
Press OK > click delete files
Summary

There are different types of diagnostic software that are
available to in the market. There some are built-in
software (bloatware) that are ready to use. Some third-
party software is also better way to diagnose your
computer systems. But whatever types of apps that you
are planning to use make it sure your PC is working fine
and smoothly tuned up according to your system needs.

4.3-4 Run Diagnostic

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RUN DIAGNOSTIC SOFTWARE

INFORMATION SHEET 4.2-3

After reading this INFORMATION SHEET, STUDENT(S) MUST be able to:

know how to diagnose computer system using diagnostic software.

Many people are faced with everyday computer

RAM sticks, known for their chip creep and random

Open the Start

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Figure 1: The CCleaner user interface in Registry

Figure 2: The results pane displaying a list of

Figure 3: The confirmation dialog box

Figure 4: The Save As location browser

Figure 5: The Fix Issue/Fix All Selected Issues

The Windows Registry has now been

Select Start > Run to activate

Figure 6: The Run window

Figure 7: The Registry Editor

Press windows + r then type cleanmgr

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