MANAGING

GROUP PROCESSES
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GROUP?
 Definition of a group
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 A number of people who
 Interact with one another
 Psychologically aware of one another
 Perceive themselves to be a group
Tuckman model
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
 Kinds of group
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 Eg Formal
 Informal
 Types of formal group
 i:permanent
 ii:Temporary,eg ad-hoc committee
Determinants of informal group

 Physical location of workers
 Nature of their job
 Time schedule
Types of informal group
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 Horizontal cliques
 Vertical cliques
 Mixed cliques
 Group processes?

 The association between group members and the
function they perform.
Cont’d
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 Effects of Group
Processes
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 Synergy
 Group Effectiveness
 Social Loafing
 Group functions

 Formal organization function
 Psychological function
 Mixed functions
 Ways group members can fulfil personal
function

 Affiliation needs of Maslow
 Means of identity and maintaining self-esteem
 Security and power
 Means of validating perceptions and feelings
 Means of getting personal job done
Factors for effective group formation

 Environmental
 Membership factors
 Dynamic factors
 Group Cohesiveness
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 Ability to uphold the spirit of sticking together
 This can either decrease or increase
 Depending the circumstances
 Factors for increase cohesiveness
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 Agreement on goals and objectives
 Regular interaction
 Favourable assessment and evaluation
 Health inter-group competition
 Higher degree of personal attractiveness
 Inter group problem

 Corporate goals and needs of the group
 Cordial relationship between organizational
efficiency and intergroup coordination
 without destroying it
 Characteristics of effective group
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 Well established,
 relaxed
 relationship among all members
 Mutual confidence and trust
 Communication flow
 Clear assignment