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Management of Information Systems

Prof. Dr. Christof Weinhardt – Ewa Lux

Institute of Information Systems and Marketing (IISM), Karlsruhe Service Research Institute (KSRI)

KIT – University of the federal state Baden-Württemberg


and national research institute of the Helmholtz-association www.kit.edu
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information

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Acquisition of information

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Storage of information

medium: paper, microfilm, magnetic film, CD/ DVD, hard drive, …

type of information (structured/ unstructured)

main topics: data administration, - safety, -integrity, …

server farms, distributed computer networks, …

database query, SQL, …

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Transformation of information
Classification, Aggregation, Filtering, Regression
A

B C

D E F

G H I

structuring and clustering of information

reduction of complexity and quantity


link/ enhancement with further information
deduction und generation of new information
trend analysis and (graphical) recognition of patterns

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Transformation of information

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Information visualization

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Information visualization

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Evaluation of information

evaluation of information and information


systems (mostly monetary)
criteria: costs/ value, meaning, importance,
relevance, reliability, sufficiency/ correctness,
up-to-date
data service, CRM-solutions, Wikis in
companies, …

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Commercialization of information

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Commercialization of information

commercial news services (Reuters News/ Bloomberg Terminal)


premium accounts in business networks, other platforms (XING, …)
sale of market surveys, year books, address data, ….
advertising revenue (YouTube, Google, Facebook, …)
sale of user data and -behaviour (user  customer, user = product)

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Commercialization of information

Read only at

The 9 most spectacular


explosions in Germany

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economy

utilization

technology
law

Acquisition Storing Transformation Evaluation Commercialization

society

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Outline of the lecture

Information, Measuring/Observation, Experiments, Forecasting,


Acquisition Simulation, Survey, Interviews

Storing Databases, SQL, Pivoting, Semantics and Ontologies

Transformation Transformation Basics, Filtering, Regression, Cluster Analysis

Evaluation Utility Analysis, AHP, Decision Rules, Information Value, Page Rank

Internet Economics, Digital Goods, Network Effects,


Marketing Standardization Networks, Pricing, Bundling

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