Professional Documents
Culture Documents
External
Environment
of the Firm:
Creating
Competitive
Advantages
chapter 2
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Education .
The Importance of External Environment
2-2
Consider…
If a company does not keep pace
with changes in the external
environment, it becomes difficult to
sustain competitive advantages and
deliver strong financial results.
Creating the Environmentally Aware
Organization
2-3
Competitive intelligence
Helps firms define & understand their industry
Identify rivals’ strengths & weaknesses
Collect data on competitors
Interpret intelligence data
Helps firms avoid surprises
Anticipate competitors’ moves
Decrease response time
Beware of the potential for unethical behavior
while gathering intelligence
Example: Using Competitive intelligence
2-6
SWOT analysis
Forces managers to consider both internal &
external factors simultaneously
Makes firms act proactively
Raises awareness about role of strategy
A firm’s strategy must build on its strengths,
Remedy the weaknesses or work around them,
Take advantage of the opportunities presented
by the environment, and
Protect the firm from the threats.
Example: SWOT Analysis
2-10
Demographic Technological
Sociocultural Economic
Political/Legal Global
The Demographic Segment
2-12