Professional Documents
Culture Documents
● An organized way of evaluating the performance and potential of employees for their future growth
and development is known as Performance Appraisal. The complete process of managing the
human resources of the organization is known as Performance Management.
● Performance Appraisal is a system while Performance Management is a process.
● Performance appraisal is inflexible, but performance management is flexible.
● Performance Appraisal is an operational tool to improve the efficiency of employees. However,
performance management is a strategic tool.
● Performance Appraisal is conducted by a human resource department of the organization, whereas
managers are held responsible for performance management.
● In performance appraisal, corrections are made retrospectively. In contrast to performance
management is forward looking.
● Performance Appraisal has an individualistic approach which is just opposite in the case of
Performance Management.
● Performance Appraisal is carried on eventually, but Performance
Management is an ongoing process.
Performance Management Performance Appraisal
Performance management contrastingly is a Performance appraisal takes place not more than
continuous process that might be a part of day-to- twice a year.
day conversations between managers and
employees.
Performance management, however, uses a mix of Performance appraisal typically uses a
both qualitative and quantitative approaches to quantitative approach.
enhance employee performance.
Performance Management Performance Appraisal
Performance management, on the other hand, is Performance appraisal is usually undertaken by
conducted by managers and supervisors, and the HR department.
multiple other stakeholders involved in the ongoing
process.
Performance Management
● a process to establish a shared understanding about what is to be achieved,
and an approach to managing and developing people in order to achieve it
● Getting better results for the organization via the measurement of individual
performance
Nature of Performance Management
Performance Management
• Processes used to identify, encourage, measure, evaluate, improve, and reward employee
performance
• Provide information to employees about their performance.
• Clarify organizational performance expectations.
• Identify the development steps that are needed to enhance employee performance.
• Document performance for personnel actions.
• Informing and getting agreement on individual performance
• Facilitate them to achieve better results
• Provide rewards for achieving performance objectives.
Performance Management is A Part of HRM Cycle
Reward
Performance Appraisal
Recruitment &
Selection
8
Training and
Development
Performance Management Linkage
Types of Performance Information
Performance Standards
Performance Standards
Expected levels of performance
Benchmarks, goals, and targets
Characteristics of well-defined standards
Realistic
Measurable
Clearly understood
Challenging
Performance Appraisal
● The process of evaluation how well employees perform their jobs when
compared to a set of standards, and then communicating the information to
employees.
Performance Appraisal
Performance
Appraisal
Common
Performance
Measures
• Downward Appraisal
• Upward Appraisal
• Peer Appraisal
• Self Appraisal
• Customer Appraisal
• Multi-source or 360 degree Appraisal
Who Conducts Appraisals?
Supervisors rating
their employees
Employees rating
Multi-source
Sources of their superiors
Performance
Appraisals
Employees rating
themselves
Multi-source Appraisal
Appraisal Interview