Information Agencies:

Libraries, Information
Centers, Archival And
Records Center
Course Content

Types of Information
Agency
Roles And Function Of
Difference Types Of
Information Agency
Steps Involved In Planning And
Developing An Information Agency

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 Learning outcome
At the end of the session student should be able to:

Describe in detail
Understand the the steps involved
nature of in planning and
difference types of developing an
information agency information agency

Know the historical

Identify roles and background
function of difference types of
difference types of information agency
information agency

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 Information Agency

Refers to any agency A few specialized IPs

that specializes on responsible in managing
these agencies are librarians,
those information archivists, records managers,
works (collecting, information system analysts,
information scientists,
storing, processing,
managing, Information & knowledge are information brokers,
knowledge managers,
preserving, creating managed to enable future information researchers,

and disseminating generations to gain enormous CKO, CIO & many new terms
that have emerged as a result
information and benefits & values for various of the ICT revolution. Eg
knowledge) means & purposes Cybrarian (cyber librarian)

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Information agencies specialize on:

Museum
Museum
A museum is an institution
dedicated to preserving and
displaying collections of physical
artifacts and specimens that have
value within a particular context.
Exhibits are created to facilitate
study and enjoyment of these
physical collections. In some
cases, items such as books,
manuscripts, scrolls, maps,
letters, diaries, and other
documents are maintained by
museums, historical monuments,
aquaria, arboreta, botanical
gardens and other large areas
with many artifacts and
specimens.
Types of Information Agency
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Library
library is a collection(s) of
creative and informational
sources such as books and other
materials selected, organized, and
Records Centre
maintained for use in study,
Library
Archive
research, or leisure. Services are
provided that facilitate access and
use of materials to meet user
needs. The emphasis is generally
on current, up-to-date materials.
The increase in electronic
materials has made it possible to
access library resources from
anywhere, anytime.
Archive
An archive is a repository of records. The mission is to collect,
organize, preserve, and provide access to non-current documents
stored in a repository. The focus is on non-current materials.
Increasingly, archival materials are being digitized to provide easier
information access
Records Center
A building or part of a building designed or adapted for the low-cost storage,
maintenance and communication of semi-current records pending their
ultimate disposal
LIBRARY
Library

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Library

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Library: Function
Among others, the functions of a library are:

information in printed, electronic and other forms of media for use by the
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users
Library: Types of Library

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Library: Services

 Public Services:
~ Circulation Division, Reference Division, Serials
Division, IT Department, AV Division etc.

 Non-public Services:
~ Administration, Acquisition Division, Cataloging
Division, Maintenance Division etc

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National Library of Malaysia

Objectives :

1. To make available for the use of present and future

generation a national collection of library resources;

2. To facilitate nation wide access to library resources available

within the country and abroad; and

3. To provide leadership on matters pertaining to libraries

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National Library of Malaysia

Functions:

1. Act as national bibliographic center and the national

depository center
2. The national center for Malay manuscripts
3. To provide reference, information, referral,
reprographic and lending services
4. To promote and coordinate the development and
use of the library resource of the nation
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National Library of Malaysia

Functions:

5 To promote & facilitate the inculcation of reading

habit

6 To cooperate with the relevant agencies in order to

promote & upgrade the use and development of
Bahasa Malaysia

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Selangor State Library
UTP Resource Centre
 Petronas Resource
Centre

Serambi Ilmu Rakyat

Library

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ARCHIVE
 Archive
 A place of preserving , storing, managing, and
retrieving a collection of historically valuable records
ranging from papers and documents (including
manuscripts) to films, videotapes and sound
recording (printed and non-printed materials)

 Such records or documents that have been

recognized containing administrative, legal, and fiscal
values are also kept

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Archive: Function

Among others, the functions of an archive are:

 Locates
 Selects
 Acquires
 Preserves
 Retrieves
 stores
records which are historical, administrative and fiscal
interest and value

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Archive: Types of Archive

 There are two types of archive:

 National Archive
 In-house archive

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National Archive of Malaysia

 Established on the 1st December 1957

 Was named Malayan Public Record Office
 The dept was renamed National Archive of Malaysia
in 1963
 The National Archive Act was approved by Parliament
in 1966, thus marked the formulation of an effective
policy in keeping records of national & historical
values

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 National Archive of Malaysia

 Collection in National Archive

 Collection of Public Records
 Collection of Economy and Business
 Collection of Organizational Records
 Collection of Religious Records
 Collection of Personal Letters
 Collection of Press Cuttings
 Collection of Manuscripts

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Services

• Advisory services
• Training
• Research facilities
• Online archive materials
• WEBOPAC
 National Archives
of Malaysia

National Archives National Archives National Archives

of India of Singapore of Australia
Archive

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RECORDS CENTER
Records Center

 Most organizations have their own records center, it

is specifically located in the organization to place and
manage records.

 Records are actually any recorded information,

knowledge, or facts (letters, memos, circulars, books,
pamphlets, reports, videotapes, audiocassettes etc).

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Records Center

• Records are considered as important asset/resources

to an organization – actively used to assist the staffs
in handling and completing their routine jobs. A
systematic filing & classification system is used in
order to organize the records to make its retrieval
easier

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Records Center

• Categories of records:
– Current records ~ active records, frequently used
– Semi-current records ~ occasionally referred,
seldom used
– Non-current records ~ inactive, no longer used –
have to undergo records appraisal process i.e
decide whether to maintain or dispose

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Regalia Records
Management

Records and Media

Storage Iron Mountain

Dubai Records
Management
Records Center

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MUSEUM
Museum

 An institution housing collections of objects of

artistic, historic, or scientific interest conserved and
displayed for the education and enjoyment of the
public

 originally, name given to sacred places which later

became repositories for the gifts and offerings by
devotees

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Museum

 Acquires, preserves, displays, and interpret, an

encyclopedic range of objects

 Through collection and activities, museums help us

to understand and appreciate the natural world,
history of civilization, and the record of humanity
artistic, scientific and technological accomplishment

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Museum: Function

 to identify, acquire, preserve, and exhibit unique,

collectible, or representative objects

 promote cultural, community and familiar identity and

understanding

 Serve as memory institutions for culture

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Museum: Function

 Provide experiences, through display, where

visitors can make connections between content
and ideas

 Support formal and informal learning and

research

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Museum: Types of Museum

• History: Most common is history museum

• Art: not only collection of ‘fine arts’ and sculpture,

but also decorative and folk art, art of non-literate
people

• Science: both pure and applied sciences

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National Museum,
Malaysia

British Museum,
England

Vienna Museum,
Switzerland
Museum

Chapter 2 43
Data Center
• Data center is a repository for the storage, management
and disseminations of data
• Data centers are simply centralized locations where
computing and networking equipment is concentrated
for the purpose of collecting, storing, processing,
distributing or allowing access to large amounts of data.
• A data center is a facility that stores a company’s central
computing technology, including the IT infrastructure
and hardware. Data centers are usually associated with
a specific company or administrative area. (
History

• Data centers have their roots in the huge computer rooms of the
early ages of the computing industry.
• The boom of data centers came during the dot-com bubble.
Companies needed fast Internet connectivity and nonstop
operation to deploy systems and establish a presence on the
Internet.
• Many companies started building very large facilities, called
Internet data centers (IDCs), which provide businesses with a
range of solutions for systems deployment and operation.
• There is still a lot of development being done in operation
practice, and also in environmentally friendly data center
design.
Functions

• Data and information are

– Stored
– Managed
– Processed
• The data center provides concise monitoring of
– server activity
– network performance
– web traffic 
Data center tiers

• Data centers are not defined by their physical size or style.

• Small businesses may operate successfully with several
servers and storage arrays networked within a convenient
closet or small room, while major computing organizations,
such as Facebook, Amazon or Google, may fill an enormous
warehouse space with data center equipment and
infrastructure.
• In other cases, data centers can be assembled in mobile
installations, such as shipping containers, also known as data
centers in a box, which can be moved and deployed as
required.
Example of Data Center in Malaysia

AIMS Data Centre Sdn. Bhd.

•AIMS is Malaysia and South East Asia’s leading carrier-
neutral data centre operator and managed services provider.
•The  company claims to provide international class data
storage facilities and ancillary services, augmented by an
unrivalled platform for inter-connectivity.
•Offerings: Colocation; Managed Services; Cloud
Computing; Carrier Management; Network Services; Data
Centre Management Consultancy; Disaster Recovery
Services
Basis Bay

• Established in 1996, Basis Bay has been providing Green IT

Infrastructure Solutions and Outsourcing Services, serving
international financial services clients and other multinationals
with the primary intention of providing quality as well as practical
solutions that are customer focused.
• Offerings: Data Centre Building Consulting- Planning & Designing,
Construction; Facility Innovation & Consulting- Retrofitting,
Engineering & Designing (Architecture – Mechanical, Electrical &
Civil), Space Planning; Facility Management, Data Centre/Office
Infrastructure; Data Centre- Co-location(floor space/racks), IaaS
(Infrastructure as a Service), Cloud Solutions, Virtualization,
Managed Hosting and Services, Service Operation Centre –
SOC/NOC Smart Hands
HDC Data Centre

• HDC Data Centre Design and Built by Uptime Institute Accredited Tier
Engineers. It is equipped with Enhanced Tier III infrastructure to Meet
Demands of Today’s and Future High Power and Cooling
Environments.
• Offerings: Advanced Data Centre Facility Services- Provide Dedicated &
Co-location Hosting Space; Integrated Business Continuity Services-
Provide Unlimited Business Work Area with Plug & Play Readiness;
Secured Off-site for Media Storage- Provide Secured and Controlled
Environment Suitable DR Services; Data Centre Resource Management
& Support Services- On-site Facility Person Support Round-The-Clock
to Deliver High SLA, Offer Remote Eyes & Hands Services; Innovative
Data Centre Design and Consulting Services- Technical Knowledge and
Business Know-how to cover all data centre needs
HeiTech Padu Berhad

• HeiTech offers ICT Infrastructure Solutions that

includes data centre, network and cloud computing
services. The design of HeiTech’s Tier-IV Ready Data
Centre complies with the Uptime Institute and
TIA/EIA standards.
• Offerings: Managed Data Centre Services; Managed
Network & Communications Services; Cloud
Computing Services; Managed Desktop Services
• Managed Online Backup Service; Business Continuity
Management Services
Facebook Data Center
(Oregon, US)

ALIBABA CLOUD BOOTS

Data Center
Knowledge Management
Center
What is KMC

• Knowledge Management Centre (KMC) is a learning

repository of information, data base, news and updates
that can be effectively utilized by all the stakeholders such
as Government, Business,
• Consultants, Academia, Citizens, Policy makers, Industry,
Consultancy & Research community working in the domain
of Urban Transport. The portal is expected to facilitate
systematic collection, assimilation, transformation, loading,
interpretation and analysis of data in evolving future
policies, programs and strategies besides enhancing the
level of awareness of citizens on Urban Transport matters.
Roles and Function

• Knowledge and learning Platform: KMC shall act as a national knowledge

and learning platform for diverse set of users in transportation ecosystem
with just-in-time knowledge sharing with these users
• Decision Support System for Policy Makers: KMC shall not only provide
hands on information availability shall also act as a decision support
system for policy makers.
• KMC shall aid decision-making / benchmarking / cross-referencing /
academic research / business / industry / consultants, who can make
better plans, devise more efficient schemes, make more rational priorities
for public expenditure and so on.
• The objective also extends to academic researchers who can benefit from
the KMC to produce high quality empirical research. Similarly,
businesses / industry/ consultancy can benefit from the knowledge base.
• Aligning the policy, plans, and programs with emerging situations.
• The components of the KMC that shall help in achieving this
objective includes, updated & analysed transportation data of cities,
best practices, information on technology and vendor options &
existing rules, policies, Acts, byelaws, standards and guidelines.
• Conducting & facilitating meaningful research: This shall aid diverse
stakeholders in efficient and effective performance delivery in the
transportation ecosystem.
• Converting unstructured information into organized output: KMC
shall support in organizing and summarizing the transportation
related raw data into meaningful information for the stakeholders.
Example of KMC in Malaysia

• Bank Negara Knowledge Center – Roles: Provide

collaborative environment to enhance work
processes, communication and stakeholders’
expectations; Intensify Knowledge Management
processes, ie.capturing, sharing and reusing
knowledge repositories and information to support f
fast and quality decision making; Enabler for process
innovation and transformation to increase
productivity.
MII (The Malaysian Insurance Institute)
Knowledge Centre (MII KC)
Examples of activities included:
•Special talk arranged according to theme such Book
talk, KM talk and etc.
•Video shows, mainly videos on self development topic.
Video notes are provided.
•Quizzes: based on the activities on the day. This to help
viewers measure their understanding on the activities
that they have participate.
Halal Knowledge Centre

• HKC has been established to create the avenues and

to encourage stakeholders to take advantage of the
increasing opportunities within the Halal industry
information.
• Food ingredients and additives information is one of
the industry sectors that HKC has taken a strong
interest in.
• Brimming with information, the HKC focuses on
delivering knowledge in this sector as a gateway
towards better understanding of the Halal industry.
Medtronic Knowledge
Center

GS1
Germany
Knowled
ge
Center,
Köln