Professional Documents
Culture Documents
Recruitment
1–1
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Chapter Objectives
After studying this chapter, you should be able to
LEARNING OUTCOME 1 Describe how a firm’s strategy affects its recruiting efforts.
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Strategic Aspects of Recruiting
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Who Should Do the Recruiting?
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Global Labor Markets
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Should a Firm Recruit Internally or Externally?
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Labor Markets
• Labor Market
Area from which applicants are to be recruited.
– Tight market: high employment, few available workers
– Loose market: low employment, many available workers
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Recruiting Internally
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Warning Signs of a Weak Talent “Bench”
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Recruiting Externally
1. Advertisements
2. Walk-Ins and Unsolicited Applications and Résumés
3. The Internet, Social Networking, and Mobile Recruiting
4. Job Fairs
5. Employee Referrals
6. Re-recruiting
7. Executive Search Firms
8. Educational Institutions
9. Professional Associations
10. Labor Unions
11. Public Employment Agencies
12. Private Employment and Temporary Agencies
13. Employee Leasing
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Improving the Effectiveness of Recruiting
Effectiveness
of
Recruitment
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Recruiting Metrics
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Recruiting Metrics (cont.)
• Example:
PR = Average 3.5 on a 5.0 scale = 70%
HP = Of 100 hires made one year ago, 75 are
meeting acceptable productivity levels = 75%
HR 5 20% turnover = 80% HR
N=3
Quality of Hire = (70 + 75 + 80) / 3 = 75
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Recruiting Metrics (cont.)
• Time to Fill
refers to the number of days from when a job
opening is approved to the date the person
ultimately chosen for the job is selected
• Yield Ratios
The percentage of applicants from a
recruitment source that make it to the next
stage selection process
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Time-to-Fill Calculations
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Costs of Recruitment
SC AC AF RB NC
H H
SC = source cost
AC = advertising costs, total monthly expenditure (example: $32,000)
AF = agency fees, total for the month (example: $21,000)
RB = referral bonuses, total paid (example: $2,600)
NC = no-cost hires, walk-ins, nonprofit agencies, etc. (example: $0)
H = total hires (example: 119)
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Career Management: Developing
Talent over Time
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Blending the Goals of Individual Employees
with the Goals of the Organization
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Identify Job Progressions and Career Paths
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Recognize Different Career Paths
• Promotion
A change of assignment to a job at a higher level in
the organization
• Transfer
Placement of an individual in another job for which the
duties, responsibilities, status, and remuneration are
approximately equal to those of the previous job
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Human Capital Profiles
for Two Different Careers
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Successful Career-Management Practices
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Successful Career-Management Practices (cont.)
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Career Plateau Questions
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Mentoring Functions
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Developing a Diverse Talent Pool
1 Describe how a firm’s strategy affects its recruiting efforts. This section describes some of the major factors that can affect a firm’s
recruiting. What other factors might play a role? Hint: Refer to Chapter 1.
2 Outline the methods by which firms recruit internally. Sometimes firms do not post internal openings for which anyone may apply.
Instead, they select someone to promote. Why might a firm do this and what
drawbacks could result?
3 Outline the methods by which firms recruit externally. If you were a small business owner, how would you go about attracting
top external candidates to your firm?
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