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ROOT CAUSE ANALYSIS

WHY ROOT CAUSE ANALYSIS


WHAT IS ROOT CAUSE
ANALYSIS
Root Cause Analysis is an in-depth process or
technique for identifying the most basic factor(s)
which has led to a nonconformity or variation in
performance.
SYMPTOM VS. ROOT CAUSE
ROOT CAUSE ANALYSIS
TECHNIQUES
 Brainstorming
 Cause and effect diagram (fish born)
 Pareto diagram
 The 5 whys
FISH BORN DIAGRAM
PARETO DIAGRAM
THE 5 WHYS
RESPONSE FOR AUDIT
OBSERVATION
 Root cause

 Correction

 Corrective
Thank You

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