Subject : Hospital Management

Subject Code : OBM752

Name of the Topic : Purpose of Communication

Presented by,
B.RAGAVI,
AP/BME

29/12/2022 OBM752-Hospital Management 1

Overview of communication

Transferring information.
Accuracy.
Encoding of the message.
Selecting the channel.

29/12/2022 OBM752-Hospital Management 2

Advantages of Communication
Effective communication between
healthcare professionals should be
clear, timely and discrete.
Make accurate diagnoses.
 Ensure that treatments are
appropriately provided in hospital.
Ensure that patients have to
understand the health status and
needs.

29/12/2022 OBM752-Hospital Management 3

Barriers for communication in healthcare

Competing demands.
Lack of privacy and background noise.

29/12/2022 OBM752-Hospital Management 4

Planning of Communication
Understand Your Objectives
Understand Your Audiences
Choose the Right Channels
Planning Your Message
Monitor Effectiveness

29/12/2022 OBM752-Hospital Management 5

(Cntd)

What you want to accomplish (objectives).

Ways in which those objectives can be accomplished (goals).
To whom you will communicate (the audience).
 How you will accomplish your objectives (tools and timetable) .

29/12/2022 OBM752-Hospital Management 6

What do you need a Communications Plan
Help the hospital to set priorities and focus the resources on the most
important tasks.
Strategic planning will help your hospital integrate all its
communications.
Will help develop better media plans.

29/12/2022 OBM752-Hospital Management 7

Modes of Communication

Platform-Agnostic Email, Chat/IM, and Messaging: 

Voice, Video, and Web Meetings/Conferencing:
Virtual Appointment App
Online Patient Databases
 Online Patient Portals

29/12/2022 OBM752-Hospital Management 8

Secure Healthcare Communication Service

Biometric Security.
Ability to Wipe Protected Health Information (PHI).
Encryption of Voice Calls, Voicemails, and Messaging
Configuration of Automated Outbound call messages

29/12/2022 OBM752-Hospital Management 9

Modes of communication
Wired Communication Wireless Communication

Physical Media between transmitter and Don not exist the physical Media between
receiver using signal transmitter and receiver using signal

No need modulation Modulation is needed

29/12/2022 OBM752-Hospital Management 10

Modes of communication
Wired Communication Wireless Communication

Optical Fibers are used to transmit the EM and Radio wave are used to transmit
data the data.

No need antenna Antenna is more essential

29/12/2022 OBM752-Hospital Management 11

Modes of communication
Wired Communication Wireless Communication

Shortest distance communication Long distance communication

Less complexity Complex is more

29/12/2022 OBM752-Hospital Management 12

Picture-1

29/12/2022 OBM752-Hospital Management 13

Picture-2

29/12/2022 OBM752-Hospital Management 14

Picture-3

29/12/2022 OBM752-Hospital Management 15