• Is a set of components that support storing, collecting, and retrieving data
and information of the organization. FIVE COMPONENTS OF INFORMATION SYSTEM People Hardware Network Software Database BUSINESS KNOWLEDGE WHAT IS BUSINESS KNOWLEDGE • Business knowledge is defined as thorough understanding of the general business function and the specific areas under analysis. • What it is, what it does, why and how it does what it does, and how those activities can be performed more efficiently. ACQUISITION OF INFORMATION • The Current state of the firm environment • The user • What the Firm Does • The place of the user • User’s Organization within the body politic of the firm (Union) NOTE:
• The accuracy and completeness of this knowledge are crucial to
the development of the foundation upon which the analyst can build an understanding of the user and the user’s problem and requirements and design new and more efficient methods of accomplishing the primary task of that user.